iphone 5 Sleep button intermittently working - Will they replace?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Zimpaz, Dec 23, 2012.

  1. macrumors regular

    Joined:
    Jun 11, 2007
    #1
    Hi Guys,

    The sleep button on my iphone 5 has started playing up. Maybe 1 in every 5 presses of it doesnt register. Its starting to get really annoying!! I havent dropped, or got it wet. Any ideas?

    Was thinking about booking in a "Repair or Service" at my closest apple store (30 miles away :(). I have heard stories of people getting their phones replaced on the day at one of these appointments. Do they transfer everything over when they do this?
     
  2. macrumors 6502a

    spyguy10709

    Joined:
    Apr 5, 2010
    Location:
    One Infinite Loop, Cupertino CA
    #2
    Yeah, go to the apple store, they'll replace it, but won't transfer anything. Just turn iCloud sync on and you'll be fine.
     
  3. macrumors newbie

    Untethered

    Joined:
    Dec 23, 2012
    Location:
    Boston, Ma
    #3
    Just go ahead and turn it in, though turn on iCloud to be sure you transfer all files over to your new one! ;)
    Best,
    Untethered​
     
  4. thread starter macrumors regular

    Joined:
    Jun 11, 2007
    #4
    Appointment booked for sunday! Was the earliest they had!

    1 hour drive to the store though! :(
     
  5. macrumors Nehalem

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #5
    You can even do it by mail but you will be out of a phone for a few days or they can send you an advanced replacement but they will need a credit card to put a hold untill you return your faulty one back.
     
  6. macrumors member

    Joined:
    Jun 11, 2009
    Location:
    Swansea, Wales
    #6
    My iPhone's suddenly developed the same issue. Sleep button is sometimes unresponsive and can take up to 5 clicks before registering.

    Problem is I cant recreate the issue 'on demand' so I'm a bit worried about looking a fool in front of the Apple Store fellas.
     
  7. macrumors 68040

    PsstGreek

    Joined:
    Oct 21, 2010
    Location:
    Tampa Bay
    #7
    I had the same problem with my 4S (home button) before I bought my iPhone 5 and got the 4S replaced. The Genius helping me couldn't "re-create" the problem and replaced the phone anyway. It just depends on who you get to look at your phone.
     

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