iPhone 5 sleep/wake button not working.

Discussion in 'iPhone' started by natd1993, Nov 17, 2012.

  1. macrumors regular

    natd1993

    Joined:
    Jul 6, 2011
    Location:
    UK
    #1
    I've had my iPhone 5 since launch day and have had no problems up until about a week ago. It's one of my most prized possessions (along with all my other Apple products) so I've been super careful with it, and have never dropped the phone. However, the sleep/wake button is very unresponsive. It's fine when pushing on the left most side of the button, but the rest to the right is completely unresposive. Any ideas as to how I go about fixing this?

    Thanks.
     
  2. macrumors regular

    Joined:
    Aug 14, 2012
    #2
    Take it to Apple, they'll replace it.
     
  3. macrumors newbie

    Joined:
    Sep 18, 2006
    Location:
    Kentucky
    #3
    The same thing has happened to me. About two weeks ago, my sleep button started going out on the right side. You have to press the sleep button on the left side for it to respond. I have never dropped the phone and have it inside an Otterbox.
     
  4. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #4
    Make an appointment with a genius to replace it.
     
  5. macrumors 68000

    nepalisherpa

    Joined:
    Aug 15, 2011
    Location:
    USA
    #5
    My phone has this issue as well but I will wait to replace it.
     
  6. macrumors 6502

    Joined:
    Jul 17, 2008
    #6
    Mine still works, but I've noticed its becoming more flush with the rest of the case. Anyone else noticed something like this?
     
  7. macrumors newbie

    Joined:
    Jan 2, 2013
    #7
    I'm on my 3rd iPhone 5 - first two had this problem

    This is apparently a known iPhone 5 problem, though Apple doesn't discuss it much.

    My first iPhone 5 sleep button was inoperable. They replaced it at the store. I had my 2nd iPhone 5 for the past 90 days. Sleep button worked great. All of a sudden, in the past 2 weeks, it started working only intermittently.

    I had it replaced today at the store. There is a workaround they'll tell you about turning on accessibility features to be able to lock the phone.... no one wants to do this, of course.... have them replace the phone.

    The rep I talked to says he sees a lot of these.

    Hope this helps.
     

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