iPhone 5 wiped itself last night. Anyone else experience this?

Discussion in 'iPhone' started by Ramius, Feb 12, 2013.

  1. macrumors 6502

    Joined:
    Nov 2, 2008
    #1
    Over the night, my brand new iPhone 5 just wiped itself out completely.

    Using the phone on its own, trying to back up it up, provided several errors. When I used the "Forgot my Apple ID" function, it could not successfully proceed. Instead it gave me the error message "Wrong language code input".

    The phone had deleted everything, so I had to set up my network and all that again. But just imagine if I was expecting a call from some important people, or was on business trip. Then without me knowing it, the iPhone was deleting itself spontanously.

    Im wondering if Apple has been hacked or anything, because my Apple ID password did not work. The same password I´ve been using for a year now. So no matter what, I had to go through the forgot password-process and change it. Because it simply did not work anymore.

    Through this process I am actually discovering that there are two different back ups you need to go through. My music is not stored in iCloud right? So I have to sync with old iTunes again for that.

    Is anyone else experiencing any of this recently? Phone wiping itself, Apple ID suddenly invalid?
     
  2. macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #2
    Oh my! I initially thought that it may have been that you had a Beta installed, and it expired... But now that your password changed, it sounds as though your device was remotely wiped!!

    You should most certainly change your password again (to something VERY complicated), ensure you don't have any charges to your iTunes CreditCard, and let Apple know of this incident...
     
  3. macrumors 6502a

    pman219

    Joined:
    Feb 8, 2011
    Location:
    Rochester, NY
    #3
    Anyone you know, maybe that might play a prank on you, that knows your apple ID and password ?
    What happened to you, I believe, can all be done with the find my iPhone app should someone have your log in information.
     
  4. macrumors 6502a

    Joined:
    Mar 1, 2008
    Location:
    Rockland/Manhattan/Bay Area
    #4
    never heard of this happening, and here I thought I heard it all on MR
     
  5. thread starter macrumors 6502

    Joined:
    Nov 2, 2008
    #5
    I actually found out this has happened to several people after searching on Google. (Try "Iphone wiped itself") But only with iPhone 4. And no, there is nobody who knows the password or would play this prank on me.

    I just used the phone regularly before I fell asleep. Browsed Instagram a little and thats it. When I woke up eight hours later, the phone was wiped.
     
  6. macrumors regular

    Joined:
    Nov 17, 2012
    Location:
    Australia
    #6
    Sounds like someone hacked ur account n performed a remote wipe, you might wanna call apple to check whether it was the case. they might hv a record of this kinda things.
     
  7. macrumors 6502

    HiddenPuppy

    Joined:
    Dec 31, 2011
    #7
    Are you on an Exchange Server account? The phone can be wiped from there also. I work for a school and my phone is part of my employment and my email comes through the Exchange server and the phone is listed there and can be remotely wiped by the IT guy or myself if I log onto the server.
     
  8. macrumors 65816

    aliensporebomb

    Joined:
    Jun 19, 2005
    Location:
    Minneapolis, MN, USA, Urth
    #8
    Thinking....

    In the future, you might refer to this for password advice:
    http://xkcd.com/936/

    Sure sounds like a remote wipe to me as well.
     
  9. thread starter macrumors 6502

    Joined:
    Nov 2, 2008
    #9
    But I dont have any hacker enemies. Im just a normal ass man.

    And no, Im not on any exchange server either.
     
  10. macrumors 68020

    Joined:
    Oct 14, 2011
    Location:
    Ohio
    #10
    Yeah, it does sound like your iCloud account/Apple ID was hacked. Better call Apple about this, especially if your bank account or credit card is tied to it, then a wiped iPhone is the least of your concerns.
     
  11. macrumors 65816

    Joined:
    Jan 3, 2011
    #11
    this sound scary man. just do not look up, cover your phone with tin foil paper.
     
  12. macrumors 68030

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #12
    That sounds awesome, until you have to enter that password often on a smart phone. Long passwords are the enemy when you're on a dinky little keyboard!
     
  13. thread starter macrumors 6502

    Joined:
    Nov 2, 2008
    #13
    I try to go against the stream, and have as easy passwords as possible, lol. So you know, you can actually remember them. So I just added one digit at the end of my old password. :apple:
     
  14. macrumors 68000

    ritmomundo

    Joined:
    Jan 12, 2011
    Location:
    Bel Air, CA
    #14
    is your phone jailbroken? did you install anything outside of the regular recently?
     
  15. macrumors G4

    Small White Car

    Joined:
    Aug 29, 2006
    Location:
    Washington DC
    #15
    Not me, but it happened to a friend of mine. After it wiped itself he wiped it again manually and set it up as new. It did the same thing again the next night.

    He got it replaced at an Apple store. They had no clue what happened either, but once it happened more than once they exchanged it.
     
  16. thread starter macrumors 6502

    Joined:
    Nov 2, 2008
    #16
    Yeah if this happens again, I´m going to simply take it as a sign of a defect.

    And no, it is not jailbroken.
     
  17. macrumors 68000

    Joined:
    Jul 21, 2012
    #17
    I have never ever heard of this ever happening to anyone throughout all the years the iPhone was out, never heard/saw something like this on Macrumors or in real life...that is extremely incredibly weird...

    Try changing all your passwords?
     
  18. macrumors 65816

    adnbek

    Joined:
    Oct 22, 2011
    Location:
    Montreal, Quebec
    #18
    Brilliant! That'll stop 'em. :rolleyes:
     
  19. macrumors member

    Joined:
    Jan 18, 2013
    #19
    My only bug ever experienced was a brand new iPhone that I restored with a backup from a brand new iPhone I had returned. The lock pin setting turned itself off after I had toggled Wifi. It was the weirdest thing ever.

    I slide to unlock and have to use my pin. I toggle wifi leave the phone alone for like 10 minutes wake my phone slide to unlock and it unlocks to the homescreen.
     
  20. macrumors 68030

    Joined:
    Oct 21, 2012
    #20
    I think that confirms this thread is complete nonsense. If he'd just been hacked and had his data wiped, he'd be a bit more concious about it.
     
  21. macrumors 68000

    mKTank

    Joined:
    Jul 2, 2010
    #21
    Nice, so you just ignored all advice to call Apple and check to see if it was a remote wipe so that you could at least narrow it down to a hardware issue or not.

    Stop being lazy and call Apple.
     
  22. thread starter macrumors 6502

    Joined:
    Nov 2, 2008
    #22
    Wow, so just because I didnt change my password to something horribly complicated, I am lying?


    What happened was very real. But there are nothing outside of this event that indicates a hacker has been behind it. That comes from speculation from others on here.

    And for those who have never heard about it, and claim to never have heard about this on Macrumors in specific, have a look:

    Macrumors: http://forums.macrumors.com/showthread.php?t=1093632

    Macrumors: http://forums.macrumors.com/showthread.php?t=1218002

    WP central: http://forums.wpcentral.com/htc-arrive-7-pro/180709-phone-wiped-itself-any-way-recover.html

    Big resource: http://mobiles.bigresource.com/IPhone-Crashed-Erased-Itself-PdVWA71DF.html

    Ask different: http://apple.stackexchange.com/questions/22484/so-my-iphone-4-just-decided-to-restore-itself

    Apple forums: https://discussions.apple.com/thread/3821493?start=0&tstart=0
     
  23. macrumors 601

    PNutts

    Joined:
    Jul 24, 2008
    Location:
    Pacific Northwest, US
    #23
    OT: OP this doesn't have anything to do with your issue, but many of those links aren't applicable (non-iPhone, beta expired, April Fool's joke, Exchange remote wipe).

    The responses you're getting are because of a very unusual problem that has a very common cause: An account is compromised, a remote wipe issued, and the password changed. If you feel like you've got a handle on it then don't worry about the criticism, but the warnings are valid.
     
  24. thread starter macrumors 6502

    Joined:
    Nov 2, 2008
    #24
    Your summary there seems constructed to suit your stance on this issue, rather than you know, being true. Because here is what the man in the the very first link says:
    In other words. The EXACT same thing that happened to me. So dont come and tell me this does not happen. I have proved that this DOES happen.

    But then you are concluding by saying this was a remote wipe. And I would like to ask you for evidence of this? I certainly have not provided anything. There is nothing indicating any remote usage here. The phone wiped itself - thats what happened.
     
  25. macrumors member

    Joined:
    Aug 25, 2012

Share This Page