iPhone 5S AT&T Upgrade Eligibility

Discussion in 'iPhone' started by seans9, Sep 10, 2013.

  1. macrumors member

    Joined:
    Jan 12, 2005
    #1
    I purchased the 4S back on the release day and decided to skip the 5 and wait for the 5S. At the time, my upgrade eligibility from AT&T read...

    Now if I dial *639# it reads...

    Are you guys that waited for the 5S seeing the same thing?
     
  2. macrumors 6502

    Joined:
    Jul 7, 2010
    #2
    Nope, mine says I'm upgrade eligible.
     
  3. macrumors regular

    njn007

    Joined:
    Jun 23, 2010
    Location:
    Southeastern PA, USA
    #3
    Disappointed

    I'm extremely disappointed with AT&T right now...

    I purchased the 5 on launch day and it is telling me to pay $649 unless I wait until September 29th, which will then get me an early upgrade at $449. It's 9 days and they won't budge... urghh :mad:
     
  4. macrumors 6502

    Joined:
    Mar 1, 2007
    #4
    Interesting... I also jumped on the iPhone 5 pre-order a year after buying the 4S and payed $449 ( or whatever it was ).

    I just checked with AT&T and the reply was:

    You are eligible for an upgrade with a partial discount off of full retail price today. You may be eligible for an upgrade on 9/15/2014 or AT&T Next which lets you upgrade to a new device every year on 09/15/2014.

    It didn't provide prices, but I am assuming I am currently qualifying for the $449 price...
     
  5. macrumors 6502

    photogpab

    Joined:
    Jun 21, 2010
    #5
    how can i check to see what my eligibility is?
     
  6. macrumors 6502

    Joined:
    Sep 21, 2008
    #6
    AT&T tells me I need to wait until October 23rd to get it for $650, otherwise it'll cost $850. What is this madness? I bought my iPhone 5 at launch, and it takes 13 months before they'll cut me a break at all?

    They're probably trying to push people to AT&T Next.
     
  7. tgi
    macrumors 65816

    tgi

    Joined:
    Aug 29, 2012
    #7
    I purchased my iPhone 5 in Nov last year. I can upgrade for $449 (16GB 5S) before Nov 2014, or for regular price on Nov 2014.
     
  8. macrumors 6502

    photogpab

    Joined:
    Jun 21, 2010
    #8
    "You are eligible for the latest device at full retail price. You may be eligible for an upgrade on 09/22/2014"

    :(

    i bought my iPhone 5 on launch day. I assumed I could do the $450 thing again for the 16GB model? What happened?
     
  9. macrumors regular

    njn007

    Joined:
    Jun 23, 2010
    Location:
    Southeastern PA, USA
    #9
    Dial *639# from your at&t iPhone.
     
  10. macrumors 65816

    Joined:
    Jul 3, 2013
    #10
    AT&T no longer gives away early updates. Been that way for a whole now.
     
  11. macrumors regular

    njn007

    Joined:
    Jun 23, 2010
    Location:
    Southeastern PA, USA
    #11
    I wish I knew. I have made several calls to at&t already and will continue doing so until I get a good answer... this is uncalled for and unfair to good customers of both Apple & at&t.
     
  12. macrumors newbie

    Joined:
    Oct 26, 2011
    #12
    To check upgrade with att dial: *639# and hit call.

    I got the iPhone 5 on launch date as well and ATT shows my early upgrade is available 9/22. I called ATT and they told me that they can move up the date of upgrade to 9/20 on the day of launch, but I have to order over the phone and then they ship it out.

    Does anyone know or have any experience with the ATT reps at the Apple store on launch date? Can they do this at the store? The ATT rep on the phone said he doesn't know.
     
  13. macrumors 6502

    photogpab

    Joined:
    Jun 21, 2010
    #13
    out of curiosity why do you have early upgrade? i also purchased my 5 on launch day and am being told I am not eligible to upgrade till next year.
     
  14. macrumors regular

    njn007

    Joined:
    Jun 23, 2010
    Location:
    Southeastern PA, USA
    #14
    Can you explain more? What exactly do you have to do? My date is the 29th and so far all representatives have been useless to me.
     
  15. macrumors newbie

    Joined:
    Oct 26, 2011
    #15
    I have no idea why everyone gets different results. I upgraded on launch date the iPhone 3GS, 4, 4S for a full discount with AT&T and last year with the 5 I only got a partial discount. This year I have to wait two days for the partial discount it seems. I don't understand what's going on lol.

    Try this link: http://store.apple.com/us/iphone and click on upgrade eligibility. See if that one gives you a early upgrade option.
     
  16. macrumors 6502a

    Joined:
    Apr 18, 2008
    #16
    I'm pretty sure AT&T's early upgrade window is now 18 months from date of last upgrade.

    When I purchased the iPhone 4s, and wanted to purchase the iPhone 5 - I was told that my discount window wouldn't open until approximately 6 months later.

    Needless to say I still have the iPhone 4s.
     
  17. macrumors 6502a

    bohbot16

    Joined:
    Mar 22, 2009
    #17
    I suspect this may have to do with how big your bill is. I bought an iPhone 5 on launch day and am eligible for an early upgrade. I'm also the primary line on a 5 line Mobile Share plan. Are the people who are not eligible on single line plans?
     
  18. macrumors newbie

    Joined:
    Oct 26, 2011
    #18
    Yeah I can explain. He told me nothing was possible. I asked for a supervisor and after talking to him for a few minutes he said that since it was only two days difference, he can do it. He said that anymore than that he probably wouldn't be able to do it. He then got all my info and said he was going to call me 9/20 at 9am to take my order. I would really like to buy it at the Apple store though and have it that same day. I'm upgrading 3 iPhone 5's... Hopefully someone has an answer out there lol
     
  19. macrumors regular

    njn007

    Joined:
    Jun 23, 2010
    Location:
    Southeastern PA, USA
    #19
    Interesting. I'm a bit surprised that 2 days is considered alright but 9 is a stretch (especially after many years with at&t). I might give it a try tomorrow and see if a supervisor can help. I'd much rather get to camp in my Apple store rather than wait for it to be mailed :/
     
  20. macrumors 601

    rockyroad55

    Joined:
    Jul 14, 2010
    Location:
    Phila, PA
    #20
    Att got rid of the full upgrade at an early time frame. Now have to wait 24 months for full upgrade now.
     
  21. macrumors regular

    Joined:
    Jun 27, 2010
    #21
    I've upgraded every year since the 3GS and now when I check it says I'm not eligible. I guess they really are pushing next.
     
  22. macrumors 6502a

    Joined:
    Jun 7, 2007
    Location:
    Longmont, CO
    #22
    Does upgrading early with the discount impact your contract length? Mine says it'll cost $399 for the 64 GB model after Sept 15. I can sell my iPhone 5 for $400 directly to Apple, $360 on Gazelle, and probably higher on glyde or ebay, so upgrading is a no-brainer.
     
  23. macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #23
    Yup. If you upgrade early with the discount your contract will be extended.
     
  24. macrumors member

    Joined:
    May 21, 2012
    Location:
    Chicago
    #24
    what is ATT Next?
     
  25. macrumors 6502a

    1984

    Joined:
    Jan 1, 2005
    #25
    A plan where they charge you more $$$ for the privilege of being able to upgrade before your 2-year contract ends.
     

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