Iphone 5S i cloud back up problem

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Illustr8or, Sep 20, 2013.

  1. macrumors newbie

    Jan 12, 2013
    Hi All,

    Just bought the iphone 5s.
    Im trying to set it up now but have a problem.

    On the "set up your iPhone" when you turn on the phone
    it gives you the option to "Restore from icloud backup".

    I put in my username and password, agree the terms and conditions, then the next page it takes me to it says "no back ups available". It only gives me the option of:
    "Set up as a new iPhone"
    "Restore from iTunes"

    My username and password is correct. I have tried it on iCloud.com and it works, i see all my saved contacts etc also.

    Can anyone please help?
    Thanks in advance.
  2. thread starter macrumors newbie

    Jan 12, 2013
    Tried again and now it says:

    "Cant create apple I.D
    Invalid device while creating mme delegate account."
  3. macrumors 603


    Dec 2, 2010
    Atlanta, GA
    Did you ever actually back up your old phone? Contacts are saved in the iCloud settings. You don't need to restore a backup to get those back, just sign into iCloud in your new phone.
  4. thread starter macrumors newbie

    Jan 12, 2013
    Mmm, that's possible i guess.
    So could i start it as a start up "as new iPhone?" log in to i cloud from my phone and copy everything over?
  5. thread starter macrumors newbie

    Jan 12, 2013
    Looks like i backed it up but was incomplete due to not enough free space on icloud.

    Thanks for reply tyler.

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