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iPhone 6(S)/Plus iPhone 6s Plus aluminium chipping

alleggerita

alleggerita

macrumors 6502a
Original poster
Dec 19, 2011
512
787
Singapore
Aluminium on my 6s Plus has been chipping on its own especially at the edges. It's appearing at the bottom of my phone all along the antenna band and now it's appearing at the top. It's also appearing around my pentalobe screw holes, lightning port and headphone jack.

I seriously think it's a manufacturing issue. Some problem with the 7000 series aluminium that's causing the edges of the aluminium to be very very easily chipped. I used my phone with a cover since Day 1 and yet this happened. I used my 6 Plus pretty much naked for the whole year and yet it hasn't chipped even though it has softer 6000 series aluminium.

Do any of you have this issue?
 

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Newtons Apple said:
It looks like it has been through hell and back but it is still just cosmetic damage after a year of hard use while naked.
Click to expand...

No I think you got it wrong. The pictures are showing my NEW iPhone 6s Plus that's like 18 days old. My previous 6 Plus that's 1 year old and naked for almost its whole life is in a better shape than this 6s Plus.
 
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For some reason all I see is a rose gold device which to me appears new. Maybe I can't see the scratches.
I'm sorry if you device got scratched. I would hate that.

Mine is in a case and with a tempered glass protector.
 
rsnhakan said:
Your own fault. My phone is 3 weeks old and looks like new. And yes I'm using it naked. But I don't put it on a table like you do.
Click to expand...

I'm saying it may be a manufacturing defect. I emailed these pictures to an Apple specialist and she said, and I quote, it certainly doesn't look like accidental damage. Because the areas where all the micro chippings are appearing are areas that are least likely to come into contact with a hard surface. If it's MY fault, the chippings will not be in these areas where it's appearing.

So I'm sorry to burst your bubble, it most certainly ain't my fault.

Added: and btw I don't even use it naked like you. I put mine in a cover since day 1. And I dare to place it on a table because I have a rear protector. So your hostility is really unappreciated here.
 
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alleggerita said:
No I think you got it wrong. The pictures are showing my NEW iPhone 6s Plus that's like 18 days old. My previous 6 Plus that's 1 year old and naked for almost its whole life is in a better shape than this 6s Plus.
Click to expand...

No, you got it slightly wrong. The poster above you just said, IT LOOKED LIKE IT WAS, not that it did..........
 
alleggerita said:
No I think you got it wrong. The pictures are showing my NEW iPhone 6s Plus that's like 18 days old. My previous 6 Plus that's 1 year old and naked for almost its whole life is in a better shape than this 6s Plus.
Click to expand...

If it is only 18 days old why have you not already returned it?

If it came out of the box like this, I would return right on the spot!
 
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Newtons Apple said:
If it is only 18 days old why have you not already returned it?

If it came out of the box like this, I would return right on the spot!
Click to expand...

I was in the process of requesting for a replacement while I was posting this thread. And as of now they have approved of my replacement. I reside in Singapore and it isn't easy to get in touch with Apple over here as we have no official Apple Store with a Genius Bar. And also because I'm out of the 14 days exchange policy, it took longer than usual to escalate my case and get a replacement. Took me 2 hours of phone calls plus 2 emails in fact.

And to the guy who said I mishandle my phone, I sure as hell didn't. I treat my 6s Plus like how I treat my 6 Plus. No keys or any hard objects are in my pocket other than my phone ONLY. And my 6 Plus was naked for most part of its 1 year time with me while this 6s Plus was put into a cover since Day 1. Yet my 1yo 6 Plus was in a better shape than my 18 days old 6s Plus. So STOP telling me it's my fault because it surely isn't. Thanks.

invisibleshoes said:
Doesn't look like chipping. Looks like if you scratched it against something to be honest...look at the marks on the screws. Is it just the top and bottom?
Click to expand...

It is certainly chipping because I brought it to an Authorised Apple Service Provider and the technician there put it under a microscope and told me it isn't corrosion (my suspicion previously) and told me its chipping of the aluminium.

rsnhakan said:
Really, on Macrumors you read the most weird stories of people with their phones. IF it was a manufacturing defect, you would not be the only one.

I think you put your phone in a pocket with keys or something. Since this will never happen while using your phone as you say you do. Good luck!
Click to expand...

That's the reason why I'm posting this thread to see if it's just me only or there are more cases of this issue.
 
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Newtons Apple said:
You can bet that if others were suffering the same damage, it would be all over this Forum.
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I told Apple to take in my phone and get engineering to check it and update me on their findings. Let's see if it's a user fault or a manufacturing defect. Because my usage pattern hasn't changed. Heck, the pants that I carry my phone in hasn't change either. Lol.

So it's a mystery how a new iphone with stronger aluminium is looking ******* than my 1yo iphone with softer aluminium.
 
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alleggerita said:
I told Apple to take in my phone and get engineering to check it and update me on their findings. Let's see if it's a user fault or a manufacturing defect. Because my usage pattern hasn't changed. Heck, the pants that I carry my phone in hasn't change either. Lol.

So it's a mystery how a new iphone with stronger aluminium is looking ******* than my 1yo iphone with softer aluminium.
Click to expand...

If it came this way then it was not new and someone sold you a used phone. Where did you buy it? Does the serial number match the one on the box?

I just do not see this getting buy Apple's QC
 
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I have a Space Gray iPhone 6 Plus and it has gone through a lot and the anodized coating does a great job of concealing micro scratches and dents.

If you can take your Rose Gold iPhone to an Apple Retail Store, try to bring your 6 Plus with you and explain to them your situation.
 
Newtons Apple said:
If it came this way then it was not new and someone sold you a used phone. Where did you buy it? Does the serial number match the one on the box?

I just do not see this getting buy Apple's QC
Click to expand...

I bought it direct from Apple online. LOL. So it's certainly BNIB. I honestly believe it's either a QC issue or a fundamental problem with the aluminium being tough but prone to chipping at the edges.
 
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alleggerita said:
Aluminium on my 6s Plus has been chipping on its own especially at the edges. It's appearing at the bottom of my phone all along the antenna band and now it's appearing at the top. It's also appearing around my pentalobe screw holes, lightning port and headphone jack.

I seriously think it's a manufacturing issue. Some problem with the 7000 series aluminium that's causing the edges of the aluminium to be very very easily chipped. I used my phone with a cover since Day 1 and yet this happened. I used my 6 Plus pretty much naked for the whole year and yet it hasn't chipped even though it has softer 6000 series aluminium.

Do any of you have this issue?
Click to expand...


This seems very bizarre! This phone looks like it's 4 years old!!
 
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This is why they make slim clear cases. So you can show off your phone while still protecting it.
 
nia820 said:
This is why they make slim clear cases. So you can show off your phone while still protecting it.
Click to expand...

That's what I'm using. Apparently even in the cover it's getting chipped.

Newtons Apple said:
If it was a problem with the aluminum yours would not be the only one! That is common sense!

Understand?
Click to expand...

Yes I understand. But it's just odd because my usage and storage patterns haven't change a single bit.
 
Last edited by a moderator:
Yeah, I've never seen anything like that. Seems like something happened to the aluminum during manufacturing that made it super brittle or something. It's all over. The only other way that would happen is if someone took a tiny screwdriver and purposefully attempted to make little chips all over it. Assuming we're not being punked, perhaps one small batch of phones got some damaged aluminum product (similar to whatever is going on with the oleophobic coating on the macs). That looks horrible.
 
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