"Iphone cannot be synced. A duplicate file name is specified"

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Wildgift, Jun 16, 2010.

  1. macrumors 6502

    Sep 21, 2007
    This is the message i got when i synced my 3g with itunes 9.2

    any ideas?
  2. macrumors newbie

    Jun 15, 2004
  3. macrumors newbie

    Jun 17, 2010
    Same here

    Having the same issue here syncing my 32 GB 3G iPhone with iPhoneOS 3.1.3 on MacOS X 10.6.4 using iTunes 9.2.

    No issue syncing my iPad.
  4. macrumors newbie

    Jun 17, 2010

    Here's the relevant thread from the Apple Support forums: http://discussions.apple.com/thread.jspa?messageID=11683771&tstart=0

    The issue is with iToner. It modifies a specific file within iTunes. It must be uninstalled/reinstalled after the iTunes upgrade in order to restore normal function. Once I did that, everything synced normally again.

    Hope this is helpful.
  5. macrumors newbie

    Jan 22, 2010
    I don't remember installing iToner ever. I own WireTap Studio though, maybe this was thrown in on that install but I don't remember WireTap Studio asking if iToner should be installed either.

    Anyway, downloaded iToner from http://www.ambrosiasw.com/utilities/itoner/. Installed, launched iToner and then iTunes 9.2 was able to sync. Next, threw iToner and all the supporting files, plist, plugin, etc. into the trash.

  6. macrumors newbie

    Jun 21, 2010
    WireTap Studio seems to be the culprit for me too.

    I installed the free trial of iToner and that seemed to be the trick. Thanks!

  7. macrumors regular


    Dec 2, 2006
    Sacramento, CA
    I'm having this same problem with my iPhone 4. I'm on Windows 7 x64 though. I've never installed iToner in my life (it isn't available on windows IIRC). Any suggestions?

Share This Page