iPhone constantly freezing up/not working

Discussion in 'iPhone Tips, Help and Troubleshooting' started by hah116, Nov 20, 2007.

  1. macrumors newbie

    Joined:
    Jul 17, 2007
    #1
    Hello,

    My iPhone has very recently been misbehaving.
    It constantly freezes and locks up on the screen where you have to slide and unlock it. The animation behind the slider stops and the screen is unresponsive to touch. The phone has locked up in the Mail app and this problem is really worrying me.
    I tried to restore and update it to 1.1.2 hoping that would help... and it has not.

    Any advice on what could be the problem?

    Thanks!
    hah116
     
  2. macrumors regular

    Joined:
    Oct 23, 2007
    #2
    I had the same thing happen to me twice tonight, first time is ever happened and of course it was when I was with friends and trying to show them how good the phone was doh!
     
  3. macrumors member

    Joined:
    Nov 3, 2006
    Location:
    Roseville, CA
    #3
    Hey,

    I had the EXACT same problem today with the freezing on the unlock screen and the slider animation freezing. Actually, my wife's iPhone and mine both froze like that completely. What I found out was it was the wifi causing it. Earlier today, I went to a relatives home who had the same wifi network name (SSID) as I do at my home except our WPA passwords are different. I went into the wifi setup, "forgot" the network in there and then re-added my home wifi network. Since then, it works like a champ! If you changed your wifi password, network name (SSID), or were recently in another location that might have the same SSIS, check that out first and foremost!

    I was getting ready to uninstall my apps, restore back to factory settings and go from there when I had a hunch about wifi. Let me know if that works for you.
     
  4. macrumors regular

    Joined:
    Oct 23, 2007
    #4
    Mines was doing this when I was showing the phone off to people and using GPRS. I don't believe there was a wifi signal where I was. It was really bad but sorted itself out after an hour or so. It basically froze on the menu and would seem to catch up with things I had pressed about 30 seconds beforehand. Eventually it froze on the slider when trying to unlock it. I was in a pub and left it and it sorted itself out but didn't amuse me or impress the people I was showing it too!
     
  5. macrumors 6502

    Joined:
    Feb 24, 2005
    Location:
    S. Floriduh
    #5
    Same problem here, and with a few of my friends. It was working great until the updates started coming down from apple.
     
  6. macrumors 68030

    CD3660

    Joined:
    Jun 6, 2007
    Location:
    Cheshire, United Kingdom.
  7. macrumors newbie

    Joined:
    Dec 17, 2007
    #7
    I just got an iPhone last week and was shocked when I had this problem. I was able to diagnose that it is related to the wifi connection though. What I was able to figure out was when it freezes then press the volume up or down buttons. It will then sort of respond. You keep doing that until you can get to the Settings and turn the WiFi off. As soon as you turn the WiFi off then it returns to normal. I am now trying to get into the habit of turning the WiFi off when I am leaving the connection that I am using and then turn it on when I want to find another connection. This will also help increase the battery life.

    I hope this helps someone.
     
  8. tny
    macrumors 6502

    Joined:
    Jun 3, 2003
    #8
    I find that if it's under 250 MB free, I start to see these symptoms.

     
  9. macrumors newbie

    Joined:
    Jun 26, 2008
    #9
    Hi this happend to us, if you press the off button of at the top and the bottom button of together hold both in for about 30 seconds this will unfreeze it without you having to reset it, works for us hope this helps
    melanie.
     
  10. macrumors 68030

    CD3660

    Joined:
    Jun 6, 2007
    Location:
    Cheshire, United Kingdom.
    #10
    That is what Apple actually call a reset :):

    http://www.apple.com/uk/support/iphone/troubleshooting/phone/#

     

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