iPhone Doesn't Receive Calls or Texts

Discussion in 'iPhone' started by sviato, Jan 12, 2012.

  1. macrumors 68020

    sviato

    Joined:
    Oct 27, 2010
    Location:
    HR 9038 A
    #1
    I was in a class today where I had no service but was on my school's Wifi. When I left class and went outside I got service again and was able to call my dad. When I got home my dad told me that he called me after that but the line was busy.

    So I tired calling myself from my home phone and there's no dial tone and the phone doesn't ring. My dad sent me a text too and I haven't gotten it. I've tried turning it off and doing a hard reset. I had 5 bars of service and 3G and can make calls but incoming calls/texts won't come through.

    Anyone have any idea of what to do?
     
  2. macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
    #2
    Call your carrier.
     
  3. macrumors 604

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #3
    I'd do a quick reboot of the phone, have someone call you, and go from there. Could have been a software hiccup, or even a carrier hiccup.
     
  4. macrumors 6502

    dtbratt

    Joined:
    Feb 6, 2011
    Location:
    Stoney Creek, ON
    #4
    Try reseting your network settings as well?
     
  5. macrumors 604

    Joined:
    Sep 17, 2009
    Location:
    Melbourne, Australia
    #5
    Got any other Micro-SIM cards that you could chuck in your phone to test it? Then you could see if its your phone, your SIM card or your carrier.
     
  6. macrumors 604

    cynics

    Joined:
    Jan 8, 2012
    #6
    Call or visit your carrier. If he got a busy signal that is prob something to do with your service. Let us know what you find.
     
  7. sviato, Jan 12, 2012
    Last edited: Jan 12, 2012

    thread starter macrumors 68020

    sviato

    Joined:
    Oct 27, 2010
    Location:
    HR 9038 A
    #7
    This didn't work either.

    Called my carrier and the rep reset network settings on her end and told me to turn off the phone for a minute. However, she also went to check with a tech who told her that there are currently some network problems in Ontario. She said to turn off 3G and fall back to Edge and things should be fine.

    That's great except I can't turn off just 3G on the 4S, can only turn off data altogether. With data completely off the call is no longer busy but goes straight to my voicemail and I'm still not getting any texts.

    Guess I have to wait until the carrier sorts things out :/

    edit: even though the rep said the 3G network was having issues, I can still access the internet with it on :S trying to find my other sim to try in the phone
     
  8. macrumors regular

    Joined:
    Nov 9, 2011
    Location:
    New Jersey
    #8
    If there's no dial tone on your home phone, it's a problem with your home phone...

    If you're not receiving calls from a working phone, then you should call your service provider

    -EDIT-

    Wow, I was really late on that one... Sorry.
     

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