iPhone no longer rotates

Discussion in 'iPhone' started by Daveway, Sep 14, 2007.

  1. macrumors 68040

    Daveway

    Joined:
    Jul 10, 2004
    Location:
    New Orleans / Lafayette, La
    #1
    I just noticed today that my iPhone doesn't re-orient itself when I turn it in any application that its supposed to. It doesn't do it in pictures, safari, or iPod. I've restored it twice and it still isn't working. Broken accelerometer?

    Any ideas? I'll be calling Apple tomorrow to see what they say, maybe a replacement. FWIW I bought it from a local ATT.
     
  2. macrumors regular

    Joined:
    Aug 10, 2004
    Location:
    north philly
    #2
    that sucks, i really hope it won't become a common problem.. but
    im sure apple will cover this in their warranty.
    until then, it probably wont be that bad, as you can hopefully live without these features for a day :)
     
  3. thread starter macrumors 68040

    Daveway

    Joined:
    Jul 10, 2004
    Location:
    New Orleans / Lafayette, La
    #3
    How have they been handling replacements? Ship a new one then ship the broken one back?
     
  4. macrumors member

    Joined:
    Aug 29, 2007
    #4
    if you go though their rma process. They will send you a kit and instructions on how to send in your phone. They will then try to fix it if they can. If not they will replace it. It'll probably be a refurbished unit though (mine was). Also if they replace it your purchase date will reset to the day they send you the new phone. So hope you have the receipt if you want th 100 rebate.
     
  5. macrumors 65816

    Joined:
    Jan 5, 2003
    Location:
    Dallas, USA
    #5
    Could be broken, but the accelerometer is twitchy all by itself, too. For the sake of argument, try just resetting your iPhone, not doing another restore. And then hold your iPhone straight up and down vertically, parallel to your body, then rotate it to horizontal. I've noticed sometimes I have to do this to get it to work because if I'm holding it at a bit of an angle the accelerometer can't figure out exactly how the iPhone is oriented.
     
  6. thread starter macrumors 68040

    Daveway

    Joined:
    Jul 10, 2004
    Location:
    New Orleans / Lafayette, La
    #6
    What is weird is that even after many restores it still won't work, but I tried the 3rd party sensor app and it was registering the accelerometer.

    I talked to Apple, the guy was really helpful and nice, and they're sending me a free loaner for the repair.
     
  7. macrumors 6502

    wattage

    Joined:
    Oct 14, 2005
    #7
    Mine started doing this, or NOT doing this, on Saturday. I have reset and restored it but still not rotating. I will take it in on Wednesday and see what happens.
     
  8. macrumors 601

    jecapaga

    Joined:
    Jul 1, 2007
    Location:
    Southern California
    #8
    Mine is also becoming a bit sketchy with rotating. Sometimes I have to rotate the phone 3, 4 times to get it to 'register' and kick in the rotate.
     
  9. macrumors 6502

    wattage

    Joined:
    Oct 14, 2005
    #9
    Took mine to the Apple Store and the Genius looked it over, restored it again and then gave me a new phone. This time they didn't want the box and dock and stuff, just the phone and gave me a different one. I asked if it was a refurb. and they said they honestly didn't know, but even their refurbs get the guts transported to new outer case and looked over for accuracy.

    So far so good on iPhone #3.
     
  10. thread starter macrumors 68040

    Daveway

    Joined:
    Jul 10, 2004
    Location:
    New Orleans / Lafayette, La
    #10
    I got my loaner phone in yesterday (obviously didn't pass QC) and sent my defect out tonight. I'll see what they do with it and report back.
     
  11. macrumors 65816

    ero87

    Joined:
    Jan 17, 2006
    Location:
    New York City
    #11
    make sure you hold it at an angle (not parallel to the ground).
     
  12. macrumors 6502a

    ivi7

    Joined:
    Sep 17, 2007
    #12
    Now everytime my iphone does not rorate it scares me if there is a serious problem lurking behind. I hope this isn't a common issue. :(
     
  13. macrumors newbie

    Joined:
    Jun 24, 2010
    #13
    Silly Possibility

    Never discount the obvious

    The new OS allows you to lock the orientation. If start clicking away like I did, you might lock it. The locking tool is in the multitasking toolbar on the far left.

     
  14. macrumors 601

    gloss

    Joined:
    May 9, 2006
    Location:
    around/about
    #14
    Necro-thread! Ahh!
     
  15. macrumors newbie

    Joined:
    Jul 29, 2010
    #15
    Thank you Natefair, this was the answer I needed. I need to be a little less "click" happy.
     
  16. macrumors 6502a

    Alonzo84

    Joined:
    Dec 18, 2009
    Location:
    North Carolina
    #16
    You do know that you responed to a three year old post, right?
     
  17. macrumors 6502a

    Joined:
    May 14, 2010
    #17
    Lol I dont think the iPhone had this feature 3 years ago:p
     
  18. macrumors newbie

    Joined:
    Aug 4, 2010
    Location:
    France
    #18
    You are a real star! Thank you

    You are a star! I had locked mine inadvertently and was getting really frustrated until I found your note. Many, many thanks! ;) What a poor design feature that lets you lock yourself so easily. I did notice the locked symbol on my screen but hadn't a clue what it meant, so began searching until I got to here.




     
  19. macrumors member

    Joined:
    Jul 22, 2010
  20. macrumors 6502

    Joined:
    Jun 15, 2010
    Location:
    Knoxville, TN
    #20
    dude I was locked and i knew it but did not and now its fixed but its not cause of this 3 yr old thread but I think it was good to bring it back to help the new problem of locking your self and not knowing it so I guess what comes around goes around let history repeat it self again
     
  21. macrumors newbie

    Joined:
    Aug 5, 2010
    #21
    Power off and on again. Worked for me. Safari just seemed stuck since the rest of the apps worked still.
     
  22. macrumors newbie

    Joined:
    Aug 8, 2010
    #22
    iOs4 on 3gs

    I can't find the orientatio lock you mention here. Is it setting for the phone in general or for something in particular?
     
  23. macrumors 65816

    Joined:
    Jun 15, 2010
    #23
    I hate to bring this thread back up to the top, but I'll answer this question:
    You can double tap the home button to open up the recent program list, then go to the left to access the orientation lock. This method works on iOS 4.
     
  24. macrumors 6502

    PirateP

    Joined:
    Aug 3, 2010
    Location:
    Naboo Land
    #24
    It is the button on the far left of the iPod controls.
     
  25. macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #25
    Not to be rude or anything, but people have bought a £500/$600 phone and not know how to use it? Come on people.
     

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