iPhone Update Erased Contacts on Phone AND Mac

Discussion in 'iPhone Tips, Help and Troubleshooting' started by rayward, Aug 6, 2007.

  1. macrumors 65816

    Mar 13, 2007
    Houston, TX
    Did the 1.0.1 update on my wife's phone and it seems to have cleared all the contacts on the phone and on her iMac!!!!

    Anyone have any ideas before my wife kills me?
  2. macrumors 68020


    Jul 1, 2007
    Sherman Oaks
    Unless you back up regularly, you may be in trouble. How did you erase the contacts? Sounds like operator error.
  3. macrumors 6502a

    Aug 30, 2006
    That's is what I was thinking. I went ahead to try this out by deleting a contact then syncing. Once it began to sync, it asked if I wanted to modify the Address Book (to delete the contact), I allowed it and it erased it.

    So now, I have to restore my Address Book so that I can add the contact back again.

    This may be a long shot and I have not tried it, but have you tried her old SIM card in the previous phone to see if she had listed her contacts on to the SIM card. You may have to enter it manually, but it sure beats getting "the look" from the wife. :eek:

    If you do somehow get the contacts back, remember to back up the Address Book on the iMac. Just highlight all the contacts>File>Export vCard.
  4. macrumors newbie

    Aug 6, 2007
    here is how you might be saved

    this happened to me once. I don't know how but here is how i fixed it.

    go to your user under the home screen
    go to library
    go to app support
    go to address book
    in there you should find a file that says previous save.
    make sure to check the date to see if it is older the the problem.

    also set you sync to notify you if there is a change in your computer of 5% or more in the settings.

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