iPhone will not connect to 3G network

Discussion in 'iPhone Tips, Help and Troubleshooting' started by cooldaddybeck, Jul 23, 2008.

  1. macrumors member

    Joined:
    Jul 15, 2008
    Location:
    San Jose, CA
    #1
    So, my wife's iPhone works like a charm. Full signal, says "3G" next to the signal indicator. It will also show "E" for Edge connections.

    My iPhone, right next to hers, has 1 bar or no signal and I have not yet seen it connect to 3G. No Edge indicator either, and I am unable to access any email/internet content unless I am on WiFi.

    Is anyone familiar with this? Do I need to go get my iPhone swapped?

    tx


    ****EDIT****

    I'm on the phone with Apple/AT&T, here's what happened:

    My iPhone did not have the iPhone data plan attached to it, therefore preventing it from accessing 3G and (apparently) Edge.

    They are changing that now and I should be up and running shortly. I'll post a follow up in a bit.
     
  2. macrumors member

    Joined:
    Jan 17, 2008
    #2
    Call AT&T

    I had the same problem, at ask them for a booster? idk what that means but it worked...or you could bring it to the store and have them check the sim card...it could be faulty
     
  3. thread starter macrumors member

    Joined:
    Jul 15, 2008
    Location:
    San Jose, CA
    #3
    Is the booster something they do virtually or a physical device to pick up at the store?

    thanks,

    cdb
     
  4. thread starter macrumors member

    Joined:
    Jul 15, 2008
    Location:
    San Jose, CA
    #4
    All better. Adding the data plan to my iPhone, which I was told was added upon activation, took care of the issue.

    :0)
     

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