Ipod 1st gen replacement - more than 6 weeks?

Discussion in 'iPod' started by samulliner, Feb 5, 2012.

  1. samulliner, Feb 5, 2012
    Last edited: Feb 5, 2012

    macrumors newbie

    Joined:
    Jan 28, 2010
    #1
    I just wanted to ask if anyone had had a similar situation.
    I am based in the UK and sent my iPod 1st Gen back to Apple, received and "Replacement Product Pending" since the 26th December.
    By my reckoning that is 6 weeks to the day. Whilst I do appreciate that there has been New Year etc in between, has any one else had this problem? They did say within 6 weeks...

    What is the longest that people have waited?
    has it been a lot more than that?
    Is it different in different countries?
    and what should I do if it carries on?!


    Thanks and I look forward to your input!
     
  2. macrumors 65816

    seong

    Joined:
    Feb 11, 2010
    #2
    What is the longest that people have waited?
    A: Some people on this forum waited less then 6 weeks, just on time, or later than six weeks. For me, it's been 2 days after 6 weeks has passed.

    has it been a lot more than that?
    A: Yes.

    Is it different in different countries?
    A: Yes. US tends to be faster, and it takes time for other countries. When I contacted Apple Service Provide here in my country, they said it is currently taking more than 6 weeks for many people.

    and what should I do if it carries on?!
    A: Well, just wait patiently. If this was your only iPod, then it may be a problem for you (although I highly doubt there are still people ONLY using the iPod Nano first generation) but Apple is deciding to do this for free, so, why not just wait? You might get a 6th gen, and that would be a huge upgrade for many people, including me.
     
  3. thread starter macrumors newbie

    Joined:
    Jan 28, 2010
    #3
    Thanks for your thoughts Seong.
    I do agree with everything you say - I am more than happy to wait patiently (yes, there are plenty more fruit-based products in my technology arsenal!) but I thought someone might be able to tell me that, by contacting a certain place, they might push it forward... wishful thinking methinks!
    I am not being in the least bit annoyed with them - I think it is great that they are even bothering to replace them after all this time.
    I just hadn't noticed many people saying they have been longer than the allocated 6 weeks and thought this could be an interesting forum question to ask!
     
  4. macrumors 68000

    EvanLugh

    Joined:
    Aug 29, 2007
    Location:
    Developer land
    #4
    I sent mine in about two months ago, they have yet to acknowledge they've received it. Will be ringing at end of week.
     

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