Ipod 3g 20 gb freezes when downloading songs from Itunes

Discussion in 'iPod' started by mgood86, Jun 28, 2006.

  1. mgood86
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    macrumors newbie

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    Jun 28, 2006
    #1
    I have a 3g 20gb ipod that is freezing when downloading/updating in Itunes. Then it gives an error message about a door being open on the drive (the ipod drive). Has anyone ever encountered this problem? I have a pc and I formatted the hdd and restored it and updated it. Hope someone has any help.

    Thanks.
    Marlene
     
  2. mad jew
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    mad jew

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    #2
    Did you restore the PC or the iPod's firmware? If you haven't already, I'd try restoring the iPod firmware using the latest iPod Software Updater. :)
     
  3. mgood86
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    thread starter macrumors newbie

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    Jun 28, 2006
    #3
    Restore and reset etc...

    Yeah, I restored and updated it with the latest but it still freezes after a couple songs...and says a door is open on the ipod...Is confusing the heck out of me. I thought that could be fixed by a format, restore, and update.
     
  4. mad jew
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    mad jew

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    #4
    Is there another computer you could test the iPod on? Is your PC having issues with other peripherals? :)
     
  5. mgood86
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    thread starter macrumors newbie

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    Jun 28, 2006
    #5
    Other computer

    Tried it on my other computer but it does the same thing...guess I am going to sell the hard drives if I can't get them fixed...Just wish I could fix them...Could I run a scan disk utilty program to check the drive for errors then fixes them? Guess I'll try it. Any help is greatly appreciated.
     
  6. mad jew
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    mad jew

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    #6
    Yeah, that's a good idea. Run a scan disk or disk check app over them to see if it can fix any problems. I don't know of any good apps for Windows to do this though, sorry. :eek:
     
  7. mgood86
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    thread starter macrumors newbie

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    #7
    Yeah I'll try that and let you know how it goes....battery needs a good charge so it may be later today...thanks.
     
  8. mgood86
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    Jun 28, 2006
    #8
    Hey sorry haven't gotten back til now...had a death in the family.

    Any way. Ran a scan disk program and it went through and didn't come up with any error notifications. Did a defrag and no problems there. Guess I will have to go buy a new cable and try that. Then, if no ideas come around, I will sell the hard drive. I now have two hard drives, a 10 gb and a 20 gb that both freeze when downloading, and a dead 15 gb hard drive. It sucks.

    Hope someone out there has some help.

    If anyone knows how to go through a hard drive and refurbish it, maybe they could give me some instruction on how to refurbish a dead hard drive that would be cool. I am pretty cool when working with electronics...anti static work area and all, plus a general know how.

    Thanks
     
  9. mad jew
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    mad jew

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    #9
    I'm sorry to hear about the death. :(

    For all intents and purposes, refurbishing the drive is impossibly hard without the right tools and some serious experience. Maybe look into getting a Flash-based iPod since they're relatively more durable in terms of their storage medium. :)
     

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