iPod and iTunes freezing

Discussion in 'Mac Basics and Help' started by machobson, Jun 22, 2005.

  1. machobson macrumors regular

    Joined:
    Apr 19, 2005
    #1
    Hello,
    Just tonight I plugged in my iPod to charge it for the first time in like a week. (It has been sitting for about 4 days). And when I plugged it in, iTunes and my iPod froze while moving the 1 out of 25 songs. I had to force quit iTunes and force restart my iPod. I tried it 2 more times and the same thing sometimes it gets to the 5th or 6th song. Then I tried a restart and a trash of the iTunes prefs. Samething happened. I don't really know whats going on I am fully updated on Tiger. I also have the extra 2 or 3 years warranty at Best Buy. Any suggestions?
     
  2. fitinferno macrumors 6502

    Joined:
    Apr 7, 2005
    Location:
    London, UK
    #2
    How old is the iPod? I had this same type of problem when my iPod's cable bit the dust.
     
  3. Applespider macrumors G4

    Applespider

    Joined:
    Jan 20, 2004
    Location:
    looking through rose-tinted spectacles...
    #3
    My iPod froze once. I ended up doing a software restore on it (plug it in and run the iPod updater) and although it took a while to synch all the music back to it, it's now fine again.
     
  4. machobson thread starter macrumors regular

    Joined:
    Apr 19, 2005
    #4
    Its the newest one, with the click wheel. Just the normal 20gb one. I think I might try a restore or whatever it is.

    EDIT: Problem solved. Did a software restore on the iPod. Thanks for all of your help people.

    EDIT #2:
    IT ACTUALLY DIDNT WORK IT GOT ABOUT 50 SONGS IN AND STOPPED AGAIN AND FROZE. WHAT SHOULD I DO?
     
  5. Mitthrawnuruodo Moderator emeritus

    Mitthrawnuruodo

    Joined:
    Mar 10, 2004
    Location:
    Bergen, Norway
    #5
    If it's not the cable: Make sure you have both the latest version of iTunes (4.8) and the latest iPod Updater (2005-03-23). I had a lot of trouble when I tried syncing my mini with an updated iTunes version and old iPod software back when my iPod mini was new. I, too, couldn't sync it with more than a few songs at the time and had to hard reset the iPod frequently. Then I used the latest iPod updater and all my problems went away... ;)

    Edit: Maybe the iPod troubleshooting basics and service FAQ can come in handy... ;)
     
  6. machobson thread starter macrumors regular

    Joined:
    Apr 19, 2005
    #6
    Fixed, it finally synced and worked properly after many tries. Thanks for all of your help again.
     
  7. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #7
    The exact same thing has been happening to me too. The iPod will update to a point and then crash iTunes. Thankfully it starts from where it leaves off so eventually i got a fully-synced iPod but still, Apple needs to get their act together on this one.
     

Share This Page