iPod for windows...Help!!!

Discussion in 'Macintosh Computers' started by sjjordan, Jan 12, 2004.

  1. sjjordan macrumors 6502

    Joined:
    Jun 10, 2003
    Location:
    United States
    #1
    I had to reformat the ipod and reinstalled everything correctly. However, in trying to update the ipod software to version 1.3 from 1.2.6 an error pops up saying there is an "ipod service error"

    Any ideas??? I have no idea what to do. iTunes says that it is configured wrong and recommends reinstalling iTunes. How do I get 1.3 to work???

    Thanks!!

    (Running Windows 2000. Ipod DID work till computer was serviced. That's the reason for the reformat. Service pack was upgraded to "level 4".
     
  2. tomf87 macrumors 65816

    tomf87

    Joined:
    Sep 10, 2003
    #2
  3. sjjordan thread starter macrumors 6502

    Joined:
    Jun 10, 2003
    Location:
    United States
    #3
    Thanks,

    I haven't tried running it on a mac first. It is formatted for windows, so I was hoping that I can stay on that platform. It was bought about 2 months ago. Does Apple have free phone support for ipod for windows???

    The 1.3 update you showed me is the one that wouldn't work.
     
  4. Kwyjibo macrumors 68040

    Kwyjibo

    Joined:
    Nov 5, 2002
    #4
    no free phone support for the ipods, you can goto an apple store but tey don't support the change from mac to windows official even tho its easy and possible
     

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