ipod hold button doesn't work?

Discussion in 'Macintosh Computers' started by MrSugar, Aug 2, 2004.

  1. macrumors 6502a


    Jul 28, 2003
    Has anyone else had a problem with their ipod hold button not working?

    To get my ipod on and off hold I have to REALLY push the hold button all the way to the side. Even then it usually takes 4 or so tries to get it off of hold. Has anyone else had this problem?
  2. macrumors 68000


    Aug 5, 2003
    sounds defective, might want to return it for a new one.
  3. thread starter macrumors 6502a


    Jul 28, 2003

    Yeah, I have had it for about 10 months now, I wonder if they will still cover it.
  4. macrumors Core

    Jan 6, 2004
    well it is under warranty for another two months so they should fix it or give you a new one since it is still covered
  5. macrumors 68020


    Jul 6, 2003
    Los Angeles
    My wife's 2nd gen iPod had the opposite problem--a really weak hold switch. It wouldn't stay in position. In the first week she realized it was a problem and exchanged it for another one.

    Your warranty is for a year, so take it into an Apple Store and get a replacement.
  6. macrumors 6502


    Nov 14, 2003
    Chapel Hill, NC
    They will still cover it, so take it in, but theyll have you mail it out in a bag to apple(they provide bag + Shipping) and then apple will 1) repair it or 2) give you a refurb same model. I know i would definetely want them to give me a new one :D but they dont i have had to send an ipod back because of a control problem and that is what they did, was to replace it with a refurb and that is their standard policy

  7. macrumors member

    Sep 15, 2003
    I had a problem similar to this. It turned out that the front "white part" of the iPod had become ever-so-slightly off center from the rear "silver part". I could just barely detect the difference in alignment by running my finger around the interface. To solve the problem, I applied gentle pressure to the two parts (in opposite directions) and, after a very surprising LOUD cracking noise, everything was re-aligned and better.
  8. macrumors 65816


    Apr 16, 2002
    Chicago, IL
    Rather than risk doing something bad to the iPod and potentially voiding your warranty, you should probably just send it in for replacement. Anything that involves applying pressure to your iPod and results in a loud cracking noise worries me. I've heard that the turn around time on replacement iPods is incredibly fast.

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