My iPod mini is brand new and I'm experiencing a crackling sound on the left earpiece. The sound is pretty loud, and comes in on every song, except for the 3 that i purchased through iTunes. What is the deal? It's def. not the headphones(i tried others). Tech support told me that i have to send it in, but i was hoping that someone could help me troubleshoot it before I do that. I tried to find some similar postings, and while some people are experiencing clicking, it's of a different variety. My kind is a loud constant crackling, like the sound of a bicycle spoke with something stuck in it. Any help would be much appreciated. p.s. resetting didn't help.