I've got a 2G iPod and have just bought a mini iPod each for my wife and daughter. There appears to be a problem with my daughter's machine but before I contact apple I just thought I'd check here first in case it's a common issue that can easily be resolved by myself. The problem is that sometimes, we can't get the mini to shut down. Pressing and holding the play/pause button either has no effect or it sometimes just starts/stops the song. Occasionally holding the button down seems to cause the pod to start to scroll through the menu options. Should I be resetting the iPod or does it sound like a hardware problem? I have the latest firmware updates on both the machines. Thanks for any input.