ok... this is my first ever purchase of an apple product. i would willingly say that i don't like proprietary things... especially apple stuff...but my wife wanted one for her birthday... and apple has such a good name.... well.... i bought the new third generation ipod nano last week. i brought it home and plugged it in after i downloaded the newest version of itunes and got all of my music put in the library. next i found after i plugged it in that there were updates (bug fixes it said) for the ipod. good deal i think to myself, and proceed with the updates. so i load up the thing and give it to my wife (who goes to the gym a lot). later she tells me that it won't play any longer than 15 minutes and then shuts off (screen goes blank - no back light. the only thing you can BARELY see is the time and under it a battery indicator). after i plugged around on the internet i figured out how to reset it (thank god it did - i was beginning to be worried) and things looked fine. i showed this little trick to my wife. back to the gym - and after multiple resets at the gym (which i would admit is really annoying to hear about it - let alone experience while working out) she brings it back. i take it back to best buy and after explaining it to the sales person (who looked at me like i was crazy since i reset it before bringing it back (doh) and it looked like it was working just fine) what the deal was he gives me a new one. upon plugging in nano #2, it immediately takes me to a registration prompt (something the first ipod didn't do - which leads me to believe that i got a returned nano). so i register the nano, thinking i am making off better than i started. i load it up with the new playlist.... update the software again (hhmmmmmmm) and hand it off to my wife. this morning she comes back from the gym complaining of the same problems. i have looked up this issue on google and it seems that its fairly common among other users. i called a local apple store this morning who told me they have heard of such a thing, and to return my nano and get my money back (kind of an odd request... why would they tell someone to do that.... doesn't a large business like apple want to hang on to its revenue from a product it sells...??) honestly i am kind of deflated on the apple thing now. i am wondering if anyone could possibly tell me something that might get my hopes up or tell me something i didn't know (i.e. i have the ipod with the golden ticket hidden inside) any ideas...??