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iPod Nano Repair Question

Discussion in 'iPod' started by skubish, Jul 1, 2006.

  1. macrumors 68030


    The screen went bad on my Nano. It has lines running through it. This was caused by damage as it was setting on my desk for a week before I turned it on and noticed the problem.

    My questions are:
    1. I bought it in Oct-2005 at Best Buy, it was about 99 days left of the warranty according to Apple's site. Can I return it to an Apple Store without a receipt?

    2. Do I have to talk to a Genius or will any worker at the store do?

    3. Do I need to bring the box, cables, etc. in or just the iPod?

  2. macrumors 68040


    You can take it to the Apple store. I would guess you'll have to talk to a genius, and all you'll need is the iPod.

    You can also fill out Apple's iPod repair form online, and they will send you a box, and you can ship it off to them. But if an apple store is nearby, I would just go there.
  3. macrumors 68030


    Thanks for the info. I guess I am also wondering if they will exchange it right at the Apple Store or will they send it in for repair?
  4. macrumors 68040


    Cant answer that one for you. Never had any experience with broken iPods taken to an apple store.
  5. macrumors 65816


    Sorry to post a thread stealer, but how do you check about iPod warranty online?
    I just got a used nano and I wanted to check if it has an warranty left.
  6. Administrator/Editor


    Staff Member

    Check the Apple Support page...right side, most of the way down.
  7. macrumors 65816


    Sweet, thanks, I have 110 days left!

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