iPod problems - won't reset

Discussion in 'Macintosh Computers' started by birdMan, Apr 16, 2004.

  1. macrumors newbie

    Oct 5, 2003
    Ok, so i'm working on this iPod for a friend of mine. It is stuck on disk mode and I can't get it to switch back to normal play mode. I am on a mac and I have reformatted it a couple of times and I can put files on it. However the iPod Software 1.3.1 updater to completely reset it is not working. The buttons are greyed out and I can't click them. This is really pissing me off as I am supposed to be good at this computer ****. I feel like this should be just working.

    Peace out, If i wasn't clear, just reply back for more info. I'll be watchful over this post cuz i want to get it done soon.
  2. macrumors regular

    Jan 29, 2004
    i am at this point in time having similar problems

    my ipod is stuck in disk mode (3rd gen, 20 gb)

    i cannot - see it or reformat it via disk utility or by ipod updater.

    I too need some serious help to get it started.
  3. macrumors 68000


    Jun 14, 2003
    Have you tried re-downloading the installer package? Maybe it got corrupt somehow.. or find an older installer package then update to the new one? Just a couple ideas.
  4. macrumors 68000

    Aug 20, 2003
    Long Beach, California
    Or even try reseting the iPods again by using menu and play at the same time.

    Another thing is that you may want to go into its "debug" or developer mode. Reset it, then hold down back, forward, and select until you see the Apple logo. From there, you can run some tests and it may help. Sometimes when my iPod acts weird, I go in there and use the 5 in 1 and reset. Reset will drain your battery, but it may fix your problems.

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