Ok, so i'm working on this iPod for a friend of mine. It is stuck on disk mode and I can't get it to switch back to normal play mode. I am on a mac and I have reformatted it a couple of times and I can put files on it. However the iPod Software 1.3.1 updater to completely reset it is not working. The buttons are greyed out and I can't click them. This is really pissing me off as I am supposed to be good at this computer ****. I feel like this should be just working. Peace out, If i wasn't clear, just reply back for more info. I'll be watchful over this post cuz i want to get it done soon.