iPod problems

Discussion in 'General Mac Discussion' started by goodtimes5, Jul 12, 2004.

  1. goodtimes5 macrumors 6502a

    goodtimes5

    Joined:
    Apr 4, 2004
    Location:
    Bay Area
    #1
    I have an 30 gb ipod with the 4 buttons on top, and it is just stuck in Disk mode. My computer cannot recognize it, but yet the ipod still charges when connected. My ipod software cannot recognize an ipod is connected. How do I somehow restore the ipod even though my computer can't recognize it. (Everything on my computer is up to date)
     
  2. stoid macrumors 601

    stoid

    Joined:
    Feb 17, 2002
    Location:
    So long, and thanks for all the fish!
    #2
    A few questions to help us get started:
    Do you see your iPod as a drive if you open up Disk Utility (Applications>Utilities)?

    Does the iPod flash the Do Not Disconnect warning?

    Does iTunes recognize and try to sync with the iPod?
     
  3. goodtimes5 thread starter macrumors 6502a

    goodtimes5

    Joined:
    Apr 4, 2004
    Location:
    Bay Area
  4. comictimes macrumors 6502a

    comictimes

    Joined:
    Jun 20, 2004
    Location:
    Berkeley, California
    #4
    I'm not sure if this is how it works on 3rd gen ipods, but try plugging the ipod into the wall, then holding the menu and play buttons for about 5 seconds. that should reset it, without making you lose your music.
     
  5. goodtimes5 thread starter macrumors 6502a

    goodtimes5

    Joined:
    Apr 4, 2004
    Location:
    Bay Area
    #5
    I lost my power adaptor at a hotel. I only charge via firewire. And I don't care if I lose my music on it, I can always do it over.
     
  6. ToddW macrumors 6502a

    Joined:
    Feb 26, 2004
    #6
    I would download the ipod utility thing form apple

    http://www.apple.com/ipod

    and do a restore. That should fix your problems.
     
  7. goodtimes5 thread starter macrumors 6502a

    goodtimes5

    Joined:
    Apr 4, 2004
    Location:
    Bay Area
    #7
    I already have the latest software and it doesn't recognize that the ipod is connected
     
  8. sonofslim macrumors 6502a

    sonofslim

    Joined:
    Jun 6, 2003
    #8
    you don't need to be connected to the power adapter to reset. hold menu and play until you see the apple logo on the screen. that'll reset your ipod, although i have no idea if it'll solve your problem or not; can't hurt, though.
     
  9. bimbot macrumors newbie

    Joined:
    Aug 6, 2004
    #9
    same problem

    Goodtimes, I'm having the same problem. Were you ever able to fix this? I have a mac (os x.3) and a pc (win XP) and I have the same exact problem. any help on this issue would be greatly appreciated
     
  10. sushiviv macrumors newbie

    Joined:
    Sep 9, 2004
    Location:
    chicago
    #10
    same problem tooo

    :eek:

    My 30 GIG with updated software is doing the following:

    1) upon turning on it stalls, shows the folder icon with !
    2) it then stalls again for several seconds and goes into Disk Mode- with the
    "ok to disconnect ?" on it. The Mac (with Panther) will not recognize the drive at all, iTunes won't show it, and the Disk Utiliy cannot see it either.
    3) doing the recommended Menu/Play and also Menu/Play/Forward/Reverse button options does nothing. It still goes into disk mode.
    4) The ipod is very warm to the touch.

    Any help???? Any similar situation?
     
  11. CubaTBird macrumors 68020

    Joined:
    Apr 18, 2004
    #11
    a good friend of mine had similar probs, and he did the thing where u hold menu and play down... and it restarted just fine after the 5 sec hold :rolleyes:
     

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