iPod problems

Discussion in 'Macintosh Computers' started by upperblue79, Jul 20, 2004.

  1. macrumors regular

    upperblue79

    Joined:
    Mar 26, 2004
    Location:
    Little Rock, AR
    #1
    Well, my ipod was plugged in with it's do not disconnect message, but it wasn't showing up on my desktop, so I coudn't unmount it, so I just unplugged it and reset it by holding down menu and play, all was going well, my apple symbol showed up and that's it, nothing more, just the apple symbol, I plugged it back in and nothing but the apple symbol. The symbol will flash every once and awhile. Anyone have any ideas. Just to make sure you know, the computer is not seeing the ipod, so I can't go to disk utility. Thanks for any help.
     
  2. macrumors 68030

    Duff-Man

    Joined:
    Dec 26, 2002
    Location:
    Albuquerque, NM
    #2
    Duff-Man says...try resetting the iPod software - Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, about 6 to 10 seconds. You may need to repeat this step.....oh yeah!
     
  3. thread starter macrumors regular

    upperblue79

    Joined:
    Mar 26, 2004
    Location:
    Little Rock, AR
    #3
    ohh, I have done that, I can feel the hard drive move when I reset, so I know it's responding, but like I said nothing past the apple symbol.
     
  4. thread starter macrumors regular

    upperblue79

    Joined:
    Mar 26, 2004
    Location:
    Little Rock, AR
    #4
    A friend just suggested I let the battery run dead then reconnect, any opinions on that? I knew that if I didn't buy apple care something would happen right after my 1 year warrenty expired.
     
  5. macrumors regular

    Joined:
    Jul 29, 2003
    #5
    Did you update your iPod? After I did (I have a silver mini), the same thing happened to mine. It won't mount, I can get to the menu screen but there are no songs listed (although when looked up in the about menu, it says there is only 73MB left but 0 songs) and it won't do anything under the Disk Utility. I hope someone can help both of us. I miss my mini.
    :(
    Apmonia
     
  6. thread starter macrumors regular

    upperblue79

    Joined:
    Mar 26, 2004
    Location:
    Little Rock, AR
    #6
    No, I have not updated since the last update was offered for the 3g a couple months ago.
     
  7. macrumors 68030

    Duff-Man

    Joined:
    Dec 26, 2002
    Location:
    Albuquerque, NM
    #7
    Duff-Man says...did you reset a couple times? Sometimes once is not enough. (worked on my original 5GB pod a while back...). Also, did you reset while connected to the computer or while disconnected? as suggested, letting the battery drain sometimes fixes things too....oh yeah!
     
  8. thread starter macrumors regular

    upperblue79

    Joined:
    Mar 26, 2004
    Location:
    Little Rock, AR
    #8
    I have probably reset at least a couple dozen times now, on and off the computer. so, no go on that.
     
  9. macrumors 68030

    Duff-Man

    Joined:
    Dec 26, 2002
    Location:
    Albuquerque, NM
    #9
    Duff-Man says...it's getting late here and I am running out of thoughts...hmmm...will something like Mount Me get the iPod back on your desktop where you can reset with the iPod util software? ....oh yeah!
     
  10. thread starter macrumors regular

    upperblue79

    Joined:
    Mar 26, 2004
    Location:
    Little Rock, AR
    #10
    no, mount me is a no go.
     
  11. macrumors 6502

    Mr. G4

    Joined:
    Mar 29, 2002
    Location:
    Rohnert Park, CA
    #11
    Did you try the iPod Software?
    Try to restore instead of update. You will loose all your song and data though.
     
  12. macrumors regular

    Joined:
    Apr 30, 2004
    Location:
    Bradford, UK
    #12
    iPod Woes

    It's done it on mine a couple of times, it's might sound daft but it's as if it sticks.. Turn the hold button on and off a couple of times, then with your iPod plugged into the AC adpater try the reset trick a couple of times as suggested. It's sorted mine out before today.

    Get well soon
     
  13. macrumors 68040

    JFreak

    Joined:
    Jul 11, 2003
    Location:
    Tampere, Finland
    #13
    so your ipod is ok other than it has no space, and it does mount as it should?

    open terminal and go to /Volumes/youripodname directory. you will see everything that is inside your ipod. there should be some kind of "music" directory that is hidden from finder. go there, and under that directory there should be a number of directories that begin with 'F' letter and has a number after it. those are the directories where the music files are stored, so delete them and you should have your hard drive space back.

    rm -Rf *

    this is the command you're looking for when you destroy those directories. beware though, this will destroy everything that is under your current directory, so be sure you know what you are deleting ;)
     
  14. thread starter macrumors regular

    upperblue79

    Joined:
    Mar 26, 2004
    Location:
    Little Rock, AR
    #14
    The computer does not see the ipod, it is not booting up, it stalls at the apple symbol.
     
  15. thread starter macrumors regular

    upperblue79

    Joined:
    Mar 26, 2004
    Location:
    Little Rock, AR
    #15
    So I ran the battery completly dead to the point it couldn't even show the low battery symbol and connected it to the wall instead of computer and it is still doing the same thing.
     
  16. thread starter macrumors regular

    upperblue79

    Joined:
    Mar 26, 2004
    Location:
    Little Rock, AR
    #16
    Anyone have an idea how much it will cost me to get my ipod repaired by apple, cause that is the only option I think I have now.
     
  17. thread starter macrumors regular

    upperblue79

    Joined:
    Mar 26, 2004
    Location:
    Little Rock, AR
    #17
    Ok everyone, I appreciate the help, please don't hate me, but I finally did what I should have done in the first place and went to apple's support page and look at this. Well, I learned a good leason today and I'm happy to have a working iPod.
     

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