iPod Repair

Discussion in 'iPod' started by Cfg5, Jun 14, 2005.

  1. Cfg5 macrumors regular

    Joined:
    Nov 27, 2003
    Location:
    California
    #1
    I recently sent a repair request to Apple because my battery only lasts about 3 1/2 hours on my iPod (I have Applecare). I have received the box that I use to ship my iPod, and on the shipping label, it says Select One:

    CIP Unopened Box Diagnostic Defective


    What does "CIP" stand for? I think either that or "Diagnostic" is the one I need to check.


    Thanks.
     
  2. emw macrumors G4

    emw

    Joined:
    Aug 2, 2004
    #2
    I believe it's Customer Installable Parts. Not sure why that would be an option on something you're sending to them...
     
  3. scqueaky macrumors newbie

    Joined:
    Oct 3, 2005
    #3
    CIP does, in fact, stand for Customer Installable Part and Apple does consider an ipod a CIP. If you are returning an ipod for repair, you should check this box. I think the defective selection is if you are returning a new ipod that never worked.

    I just waited 1/2 hour on hold for that answer! I hope it helps someone else!
     

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