ipod software problems

Discussion in 'Mac Apps and Mac App Store' started by steev13, Jan 14, 2005.

  1. steev13 macrumors newbie

    Jan 14, 2005
    I live in the uk and recently bought a 40gb click wheel ipod from the states. I tried to install the software that it came with, but during installation it stops and a box appears saying:

    '1628: Failed to complete installation"

    I also tried downloading the latest software from the apple website but the same happens again. Im running Microsoft XP Professional with ample memory etc., so i cant understand whats going on!

    ANY IDEAS!!!?
  2. JDar macrumors 6502a


    Dec 7, 2003
  3. rogerw macrumors 6502

    Mar 13, 2004
    west sussex UK
    i had something similar happen when installing the ipod software onto a sony laptop,poss running xp home. loading the software seemed to take ages then when it got to the part 'please connect your ipod, ' we had a similar message. After lots of poncing about, i think, when at this point again we chose the option of completing the install before connecting said ipod. after somemore options etc it was all ok. Bit of a polaver though - much easier on a mac

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