iPod Touch 4.2.1 Won't Access Apps

Discussion in 'iPod touch' started by MommyMagid, Mar 18, 2012.

  1. macrumors newbie

    Joined:
    Mar 18, 2012
    #1
    I bought a used iPod Touch 4.2.1 for my daughter months ago and has been working fine until today. When I plug it in to sync, it won't allow me to access the apps section of the device. I can add or remove all other media (music, videos, books, etc.) but not apps. I see the screen but it is kind of gray, and my mouse can't click on anything. I can't upload version 5 software so obviously it is not the most recent generation. When I plugged in my iPhone, the apps section worked fine. Also, I still have over 2 GBs of space on the iPod Touch so I don't think it could be a space issue.

    Can anyone recommend a fix without having to restore? Also, I am a lay user so if you have information, please keep that in mind. (And I turned it off as well as restarted my computer to no avail.)

    Thanks!
     
  2. macrumors 603

    Joined:
    Sep 4, 2011
    Location:
    Florida
    #2
    Try restarting the iPod. If that doesn't work, make sure Restrictions are disabled in Settings > General > Restrictions. The "Installing Apps" may be off in there, preventing you from installing applications.
     
  3. thread starter macrumors newbie

    Joined:
    Mar 18, 2012
    #3
    Exactly

    My daughter turned Restrictions on and doesn't know the passcode for it. I hope that reinstalling the iPod will turn Restrictions off. I assume it will.

    Lesson learned.

    Thanks.
     
  4. macrumors 603

    Joined:
    Sep 4, 2011
    Location:
    Florida
    #4
    Don't restore. Go to Settings > General > Reset > Reset All Settings
     

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