iPod Touch 5th Gen Not Charging Help!

Discussion in 'iPod touch' started by DavidBlack, Jun 14, 2013.

  1. macrumors 6502a

    DavidBlack

    Joined:
    Jan 27, 2013
    Location:
    Somewhere In Apple's HQ ;)
    #1
    Ok I have a iPod Touch 5th gen and it's not charging it will just clip in and clip out charging. I have not dropped it and it looks brand new. Also I live the British Virgin Islands. So I called apple care and I have very limited support options I can't send it over the mail and I don't have a option to send it with someone to the states. Can anyone help me maybe I can send it to a different channel to get it fixed?

    P.S I have a iPhone 5 lighting connector that I tried it with and it not charging the iPod, but the connector charges the iPhone just fine. I also tried my friends connector and I got the same result.
     
  2. macrumors 68030

    Joined:
    Apr 8, 2013
    Location:
    UK
    #2
    I would try a soft reset or a restore.
     
  3. thread starter macrumors 6502a

    DavidBlack

    Joined:
    Jan 27, 2013
    Location:
    Somewhere In Apple's HQ ;)
    #3
    I have tried that it's a hardware problem. Thanks tho
     
  4. macrumors 68020

    XboxMySocks

    Joined:
    Oct 25, 2009
    #4
    Hey mate. Sorry to hear about your issue. Call up 1-800-MYA-PPLE and see what they can do for you. Since it's a 5th gen it's still in warranty, and Apple will take care of you.
     
  5. thread starter macrumors 6502a

    DavidBlack

    Joined:
    Jan 27, 2013
    Location:
    Somewhere In Apple's HQ ;)
    #5
    Yes I did that but I can't send it in because of where I live.
     
  6. macrumors 68040

    Zmanbaseball2

    Joined:
    Aug 24, 2012
    Location:
    New York, USA
    #6
    Do this. Or go to an apple store and get an instant replacement.


    Sent from my iPhone 5 using Tapatalk 2
     
  7. macrumors 68030

    Joined:
    Apr 8, 2013
    Location:
    UK
    #7
    Where did you buy it from originally?

    I don't know what the consumer laws are like where you live but I actually didn't buy my iPod touch from the Apple store I bought it from another store. However it comes with a one year guarantee so I could take it back to the store I originally purchased it from or an Apple store if it developed a fault in that first year and both stores would be obliged to fix or replace it.
     

Share This Page