Ipod Touch, All .mp4 files error when adding

Discussion in 'iPod' started by fxsoap, Jun 5, 2012.

  1. macrumors newbie

    Jun 5, 2012
    Hello all,

    I've read many post about this without any resolution and hoped for some help.

    I am attempting to add any .mp4 file to my ipod touch.
    I've restarted it, turned it on and off, restarted my computer a few times with no change, tried multiple different video files....

    Whenever adding a file, even one that I copy off the ipod and then try to add back on as a different name it gives me the same error. Something is blocking addition of anything regardless of what it is.

    Can anyone help with this?

    Message I get which many know of:

    Video settings, unchanged since adding videos for over a year:

    The convert item isn't available for me to use so it isn't a quick fix for this:
  2. macrumors 65816


    May 20, 2002
    Dallas, TX USA
    Try re-converting the file with Handbrake. It's a free application and has presets for the iTouch and other iDevices.

  3. thread starter macrumors newbie

    Jun 5, 2012
    that doesn't seem to have any effect. I used a different computer and the same videos loaded just fine.... :confused:

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