iPod touch issues.

Discussion in 'iPod touch' started by babybanana, Dec 2, 2012.

  1. macrumors member

    Joined:
    Aug 8, 2010
    Location:
    UK
    #1
    Hi my cousin has a few ipod touch issues, I no longer have an ipod touch or no how to solve this issue and was wondering if you can help please.

    I'm not even sure what to suggest. She had her iPod touch bought for her in July '12 so not the latest model.

    Thanks in advance :)
     
  2. macrumors 6502

    Joined:
    Sep 3, 2010
    #2
    It's under warranty and sounds like a hardware problem more than software one: take it to a genius bar.
     
  3. macrumors 604

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #3
    It seems like she's been having problems from the beginning, so I'd say it is the iPod Touch itself and not the iOS 6 update. We have ours on 6 and it works perfectly fine.

    You should advise her to take it to the Apple Store and make an appointment with a Genius to exchange it for a new one. I would have suggested a restore/reboot, but I think that it's clear you have internal issues.
     
  4. thread starter macrumors member

    Joined:
    Aug 8, 2010
    Location:
    UK
    #4
    Just wanted to say thanks for the help :)

    She did restore to factory settings or something like that on itunes, and manged to get it working again :)
     

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