ipod U2 Help please !

Discussion in 'iPod' started by davidwhitehall, Sep 3, 2006.

  1. davidwhitehall macrumors newbie

    Joined:
    Sep 3, 2006
    #1
    I have very limited IT experience but am determined to try and solve the problem I'm having with my Ipod U2. I bought it in the States from the chain store Radio Shack. I was told that buying in America wouldn't affect how it performs in England - where I live. My main problem is that I can't update the thing - each time I get a message which says "The ipod ' David W's ipod cannot be updated. The required file cannot be found". I loaded up the I tunes + Ipod software, then connected the lead to the USB but didn't realise that the ipod would scan my pc and load all songs off my cdrive - not something I wanted it to do ! When I go to Edit - preferences - Ipod, it says "no Ipod is connected" - which confuses me because it certainly is connected. I've reset the Ipod back to manufacturers original status and now have a virginal Ipod again but would like to know :
    a) How to avoid the ipod scanning and retaining all songs on my c drive
    b) What to do about the required file which "cannot be found"
    I'd be really grateful for some help
    Thanks:)
     
  2. Osarkon macrumors 68020

    Osarkon

    Joined:
    Aug 30, 2006
    Location:
    Wales
    #2
    to stop your ipod automatically syncing with iTunes, in the itunes preferences, goto ipod - and click 'Manually manage songs and playlists' . that should stop it automatically syncing. As to your other problem, haven't a clue i'm afraid:confused:
     
  3. davidwhitehall thread starter macrumors newbie

    Joined:
    Sep 3, 2006
    #3
    U2 Help.

    Thanks for the advice. Unfortunately, when I go to ipod, it tells me that 'no Ipod is connected.':eek:
     
  4. iSaint macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
  5. sceptre0 macrumors newbie

    Joined:
    Sep 14, 2006
    #5
    iPods Suck

    The ipod "iPod Name" cannot be updated. The required file cannot be found"

    Possible fix: Delete the folder "iPod Photo Cache" from \My Documents\My Photos\ on Windows. It will reoptimize your photo collection for the iPod. It has not finished optimizing my photos yet, but I believe this did the trick.

    I would like to thank Apple for the extremely helpful error message. </sarcasm>

    After all the problems I've had with my 2 iPods, I will not be buying another.
     

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