iPods will not update

Discussion in 'iPod' started by dsharits, Dec 7, 2005.

  1. dsharits macrumors 68000

    dsharits

    Joined:
    Jun 19, 2004
    Location:
    The People's Republic of America
    #1
    I have two 3rd generation iPods (15 GB, 20 GB) and neither of them will update from my iTunes library (6.0.1) on my Power Mac. I have tried restoring them, I have tried different cables, nothing works. I plug one in, it goes through the usual routine of opening iTunes and saying "Updating iPod, Do Not Disconnect", but it uploads maybe three songs and then hangs forever. I then have to unplug the iPod and force quit iTunes. I plugged both of them into my iBook and they updated fine, but my iBook has a different iTunes library. Does anyone have any clue as to what might be the problem? I have already run the hardware test cd on my Power Mac, and the firewire ports seem to be ok. I also use an iSight on one of the firewire ports, and I have tried it in both ports to make sure one isn't bad. Any help or suggestions would be greatly appreciated. Thanks in advance!
     
  2. bousozoku Moderator emeritus

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    Gone but not forgotten.
  3. dsharits thread starter macrumors 68000

    dsharits

    Joined:
    Jun 19, 2004
    Location:
    The People's Republic of America
    #3
    Done it many times. Thanks for the suggestion, though. :)
     
  4. Josh396 macrumors 65816

    Josh396

    Joined:
    Oct 16, 2004
    Location:
    Peoria/Chicago, IL
    #4
    Did you try USB just to see if that would work?
     
  5. dsharits thread starter macrumors 68000

    dsharits

    Joined:
    Jun 19, 2004
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    The People's Republic of America
    #5
    I don't have a USB iPod cable or else I would try that.
     
  6. alexstein macrumors 6502a

    alexstein

    Joined:
    Aug 23, 2004
    #6
    I use the stuff in my sig with iTunes 6.0.1(3) (whatever that 3 means). No problems whatsoever.

    What kind of firmware are you using with your iPods. Maybe run the iPod updater one more time.
     
  7. dsharits thread starter macrumors 68000

    dsharits

    Joined:
    Jun 19, 2004
    Location:
    The People's Republic of America
    #7
    I'm running the latest version on both, and I have restored/updated several times.
     
  8. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #8
    Maybe take the iSight out because the second Firewire port (for the iPod) may not be getting enough power. Then try deleting the com.apple.iPod.plist files if that doesn't work. :)
     
  9. AshVanHaven macrumors newbie

    Joined:
    Dec 7, 2005
    #9
    Are you Using a Dock?>

    I had exactly the same problem with a 15GB iPod. It also happened using a USB cable instead of a FireWire. Seems the problem only was the dock, though I haven't tried the dock and my powerbook just in my iMac. Try it without the iPod dock if you are using one...
     
  10. dsharits thread starter macrumors 68000

    dsharits

    Joined:
    Jun 19, 2004
    Location:
    The People's Republic of America
    #10
    YES!! Deleting the .plist files did it! Now it's working great with both of them. As for the suggestion with the dock, yes I am using one, and I had thought of that earlier, but apparently it wasn't an issue. Anyway, thank you so much, mad jew. I appreciate everyone's help and suggestions. :)
     
  11. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #11
    Brilliant, I'm glad it's all working. I knew I should have had more faith in the Power Mac FireWire power management. :p
     

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