Is Applecare worth it for MBA 11 in case SSD fails?

Discussion in 'MacBook Air' started by kkel19, Feb 10, 2011.

  1. macrumors member

    Joined:
    Feb 4, 2011
    #1
    Apple Genius tells me if SSD fails they would have to switch out the whole logic board which is probably true since everything is soldered on. She tried to convince me to get Applecare cause of this. But what are the chances of SSD failing in these MBAs?
     
  2. macrumors 6502

    Joined:
    Jan 24, 2008
    #2
    I have no idea how long an SSD will last but..... the SSD is NOT soldered to the logic board and thus it can be swapped out easily.
     
  3. macrumors 6502

    Joined:
    May 3, 2010
    #3
    Nice "genius" that knows either:

    1. Nothing about her product.
    2. Tries to scam you into buying applecare.

    Probably both though. From my experience "geniuses" are not the "genius" they are made out to be.

    You can just swap out the SSD. However I would advice applecare for the logicboard. Crapple is not known for it's durability on those.
     
  4. macrumors regular

    Joined:
    Jan 30, 2011
    Location:
    Houston, Tx
    #4
    Although, the SSD is not soldered on, I wouldn't call it "easy" to upgrade either. Judge for yourself, here's the teardown by ifixit.com:

    http://www.ifixit.com/Teardown/MacBook-Air-11-Inch-Model-A1370-Teardown/3745/1

    I personally think the apple care IS worth the price. I got it on my 2.5 year old macbook and recently, my daughter spilled tea on the keyboard. Took it in to the apple store, and was surprised when the genius girl said they would cover it. She was going above and beyond, because I know this should not have been covered. Without the warranty, definitely not a chance. I saw the repair cost on her screen, it said $755 dollars. I think that's pretty good and that's the reason I will keep buying apple products and at least for more expensive equipment, I will buy apple care also.
     
  5. macrumors 6502

    grawk

    Joined:
    Jan 26, 2004
    Location:
    Southern York County, PA
    #5
    Wait til the warranty is about to expire to decide. You'll have a better idea of whether or not you have a problem one by then. If they made financial sense for everyone to buy applecare, apple wouldn't offer it, because it'd lose money.
     
  6. hfg
    macrumors 68030

    hfg

    Joined:
    Dec 1, 2006
    Location:
    Cedar Rapids, IA. USA
    #6
    Keep in mind that there are cheaper places to purchase Apple Care. Try Amazon, B&H Photo Video, or even eBay.:)
     
  7. macrumors member

    Joined:
    Oct 30, 2007
    Location:
    Pittsburgh, PA
    #7
    I've used AppleCare on my iMac. I keep them for 2 to 3 years. Great service. I don't tend to get it on laptops... I usually sell mine and upgrade it about every year. It's not much more to do that, than it is to sell the laptop and get a new one.
     
  8. Moderator emeritus

    Hellhammer

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #8
  9. macrumors regular

    Joined:
    Jan 30, 2011
    Location:
    Houston, Tx
    #9
    I agree, it's not too hard to do, but I still wouldn't call it "easy". I define "easy" as in anybody can do it, not just easy for someone like you Mr. Hammer. I know some guys that are called mechanics that you would not want working on your computer.

    Don't forget to get your special screw driver and do ground yourself.

    On getting apple care from e-bay, I've always been scared those are not legit. Has anyone bought off e-bay and used your applecare with no issues?
     
  10. Moderator emeritus

    Hellhammer

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #10
    Don't buy from eBay. Apple changed their policy and you now need to provide a proof of purchase when activating the code and an eBay auction is not classified as one.

    http://forums.macrumors.com/showthread.php?t=1085063

    Amazon and LA Computers for example sell it with a discount
     
  11. hfg
    macrumors 68030

    hfg

    Joined:
    Dec 1, 2006
    Location:
    Cedar Rapids, IA. USA
    #11
    You do have to be very careful who you buy from on eBay, but valid Apple Care deals are there. However, after the policy change, there aren't as many "valid" eBay sellers of Apple Care, and the prices aren't a lot better than Amazon or B&H which are probably safer buys.

    FWIW: I have purchased eBay Apple Care policies, both before and after the policy change, and they were accepted by Apple and in one case, warranty work was performed under the policy with no problems. I did have some trouble getting one policy accepted by Apple right at the time of the changeover, however the eBay merchant quickly provided me with a proper storefront receipt which was acceptable to Apple.
     
  12. macrumors regular

    Joined:
    Feb 4, 2010
    #12
    WARNING: Only buy Applecare from authorized Apple resellers. You may find that Apple won't honor an Applecare warranty purchased from eBay or B&H.

    http://wheretobuy.apple.com/Catalog.html
     
  13. ufkdo, Feb 11, 2011
    Last edited: Feb 11, 2011

    macrumors 6502

    Joined:
    Oct 30, 2010
    Location:
    Turkey
    #13
    I don't think I can delete/write 100,000 times the whole 128 GB in 3 years, but I cannot know how you use your storage as well.
     
  14. hfg
    macrumors 68030

    hfg

    Joined:
    Dec 1, 2006
    Location:
    Cedar Rapids, IA. USA
    #14
    I believe B&H is an authorized Apple Reseller.
     
  15. macrumors 6502a

    BlackMax

    Joined:
    Jan 14, 2007
    Location:
    North Carolina
    #15
    Given the 11.6" MBA is a new design, small form factor and no long term reliability metrics to go on... I am definitely purchasing AppleCare for mine.

    Plus, having AppleCare will add to the resale value when the Ivy Bridge MBAs are released. :)
     
  16. macrumors G4

    Joined:
    Oct 23, 2010
    #16
    In my opinion it isn't worth it. It's between 18-25% of the original price of the 11" MacBook Air. Odds are likely that you won't need it. If something fails, it usually fails in the first year, or after 3 years. That's why Apple sells these (to pad its margins).
     
  17. macrumors regular

    Joined:
    Jan 30, 2011
    Location:
    Houston, Tx
    #17
    Do you have any personal experience to contribute, or are you just telling us what you contend?

    I have had two lap tops and they both had issues, although minor, within the three year period. I'm not even counting this last incident where my daughter spilled tea on the macbook.

    It's easy to say you probably won't need it, but with a laptop that you intend to keep for 2 years or longer, the risk is higher that it will have a reliability issue simply due to the fact that it's mobile. Just think about what a laptop is or can be exposed to versus a desktop.

    A laptop has a much higher chance of....
    being dropped (off your or starbuck's coffee table??)
    being hit (travel??)
    exposed to varying climates, cold (your home) to hot (nice day where you go to the park and browse the net in the lovely sun??)
    getting kicked (your wife kicking your backpack out the way to vacuum??)
    getting wet (getting to your car from the park where it started to rain or 3yr old daughter spills tea on the keyboard and thinks it's cool???)

    Anyway, I'm sure you can think of your own reasons.
     
  18. Moderator emeritus

    Hellhammer

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #18
    AppleCare does not cover damage caused by misuse. If you have caused the damage (drop it, kick it, spill smth on it...), Apple will not cover it, not matter do you have AppleCare or not.
     
  19. macrumors 6502

    grawk

    Joined:
    Jan 26, 2004
    Location:
    Southern York County, PA
    #19
    Statistics are more valuable than annecdotes, and all of your "use cases" would result in a denied claim.

    If it made statistical sense to buy applecare, apple wouldn't sell it...but everyone has their own risk tolerance. For me, saving 20% has been the right call.

     
  20. macrumors G5

    gnasher729

    Joined:
    Nov 25, 2005
    #20
    "Easy" = anybody can do it who is a bit careful and has half a brain. I'm sure there are guys that are called mechanics who don't fit that definition :D

    This one is easy - removing screws, pulling the drive out, pushing the new one in, putting the screws back on. Even slightly easier than swapping the drive on a new MBP, and that is dead easy. Now the old MBPs prior to unibody, or a current iMac, _that_ is not easy.
     
  21. IconicM, Feb 11, 2011
    Last edited: Feb 11, 2011

    macrumors regular

    Joined:
    Jan 30, 2011
    Location:
    Houston, Tx
    #21
    I know, you're right, they should not by the letter of their law....but they covered it for me. And maybe for others too. I'm just saying that with out applecare there is no chance they would cover it. With Apple care, then you're at least able to plea a case.
     
  22. macrumors 6502

    Joined:
    Jan 11, 2011
    #22
    Same here. I've had damage that should not have been covered, replaced for free.

    I've had educational discount though so slightly different for me; nonetheless will always be buying Applecare in the future.
     
  23. macrumors member

    Joined:
    Feb 10, 2007
    #23
    Yes

    I almost always buy Applecare for any laptop simply because the cost of replacing an LCD screen is so high. Add the question of SSD longevity to the equation and Applecare seems a no brainer for a MBA.
     
  24. macrumors regular

    Joined:
    Jan 30, 2011
    Location:
    Houston, Tx
    #24
    I should have been more clear about the examples I gave previously. I was only saying that a laptop will experience much more wear and tear which when added up over time will be more likely to lead to a repair issue. A desktop does not experience all those wear and tear scenarios so I'm thinking it will be more reliable. In my experience, this has been the case, I have had less issues with my desktops.


    You get on me for providing my experience and anecdotes and say that statistics are much more useful, yet you only give us your opinion. You didn't even bother to state your experience, much less post any statistical data???

    I did go look for some data. I don't consider Consumer Reports the end all be all of product reviews that some people do, but this is what they say...


    Desktop computers

    ============================================
    Brand_______Repairs and Serious Problems (%)
    Apple_______12
    eMachines___17
    Compaq_____18
    Dell________19
    HP_________20
    Gateway____23

    data taken from 2006-2010, from over 30,900 CR readers
    ============================================


    Laptop computers

    ============================================
    Brand______Repairs and Serious Problems (%)
    Toshiba____15
    Acer_______15
    Apple______17
    Lenovo____17
    Gateway___17
    Sony______18
    HP________19
    Dell_______20

    data taken from 2006-2010, from over 43,000 CR readers
    ============================================

    Just looking at this one single data set, Apple has 5% fewer issues with their desktops. Dell & HP have about the same number of issues, a difference of 1% is not significant. Gateway (are they still in business??) had more problems with their desktops. Overall, from this data, you could not conclude that desktops have fewer problems. On the other hand if you only look at Apple, then yes, laptops have more problems:D.

    In reality, I think there are so many variables in real world use of a laptop from one user to another that make it extremely difficult to develop meaningful statistical data.

    So for now, as someone already mentioned, PC parts are a dime a dozen, Mac parts not so much. I will continue to buy apple care...
     
  25. macrumors 6502

    grawk

    Joined:
    Jan 26, 2004
    Location:
    Southern York County, PA
    #25
    I agree that laptops have more problems. It's just that most of the "more problems" aren't covered by applecare. On top of that, even the consumer reports data, 17% of apple laptops have problems. Given the assumption that a certain percentage (probably high, but not necessary for this argument) is in the first year, and covered by warranty, that number is still lower than the percentage of the price you'll spend on applecare itself. If instead of buying applecare, you self insure, you'll probably come out ahead. But everyone has their own level of risk tolerance, and the fewer computers you buy, the more reasonable the insurance policy provided by applecare probably is.
     

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