Is it hard to get a good iPhone 5?

Discussion in 'iPhone' started by UBS28, Dec 27, 2012.

  1. macrumors 6502a

    Oct 2, 2012
    I bought an iPhone 5 last week and it had a scratch out of the box, just like people were reporting back in September. I sended it back because it's not acceptable for such an expensive phone.

    So what are the chances that the next iPhone 5 I order will also not be in mint condition?

    I'm considering skipping this generation and wait for the iPhone 5S after this horrible experience.
  2. macrumors member

    Jul 23, 2012
    Not sure about the odds of getting a perfect phone but mine came perfect on the first try and I did look very closely at it to make sure there were no problems.
  3. macrumors 68040


    Jul 7, 2010
    Bay Area
    It's probably unlikely you'll find a perfect one.
  4. macrumors 68040

    Aug 8, 2008
    I can think of many things more horrible than a scratched iPhone. However, mine was blemish free out of the box.
  5. macrumors 6502a


    Jul 27, 2010
    I have my black one since 2 months and not have any problem with it
  6. macrumors member

    Mar 30, 2012
    2 black phones on launch. no scratches no case no screen protector to date. and i forgot it was even fragile and love this thing.
  7. macrumors 65816

    Insulin Junkie

    May 5, 2008
    Mainland Europe
    Perhaps that depends on where you live. Over here, the provider I purchased my iPhone 5 from opened the box for me and asked me to inspect the device before taking it with me, both for screen abnormalities and for out-of-the-box scratches. (Note: he prompted this, I didn't. I even pretended not to know why he was asking me to inspect the device, and he correctly told me about the scratch issue, and that it's policy for them to let their customers inspect the phone they'll be committing to). Had I found something, he'd readily have brought one iPhone after the next from the storage, and given me the model I wanted.
    I didn't think to try out the camera in-store, but it turns out it's fine, too.
  8. macrumors member

    Dr Sam Beckett

    Dec 19, 2012
    i dont think it is.. i've purchased two.. one from verizon and one from apple. both black and just fine
  9. macrumors 68020

    Nov 15, 2011
  10. macrumors 6502a

    Dec 18, 2012
    Day one black phone, no problems. If you are concerned, review the phone before you leave the store.
  11. macrumors 68020

    May 6, 2008
    It's certainly not impossible to come across an iPhone 5 that doesn't have any blemishes on it.

    My iPhone 5 which I received in October had a slight mark on the back, but otherwise it's completely fine. I chose not to return it.
  12. macrumors 68020

    Nov 15, 2011
    oh and for what it's worth I've come across 4 iphone 5 models (black) that have all been perfect. Been there when all 4 were unboxed.

    I believe the issue exists but is well overblown by the internet.
  13. macrumors 68040


    Jun 21, 2010
    Mine is fine. Launch day unit.

    Some people here are just ridiculous and expect their beloved iPhone should be perfect. Jesus christ, it's a phone guys. Who cares if it is a little scratched.
  14. macrumors 68020

    Nov 15, 2011
    according to the forums, a lot of people do.
  15. macrumors regular

    Aug 5, 2012
    I got a perfect week 45 iPhone 5 in black.

    I examined the camera lens, the casing everything, not one scratch, not one dent. No dust under the screen/lens. No flaws on the physical device.

    I haven't even ran into issues with IOS6. Everything works fast and super fluid.

    I get 10-11 hours of battery life on heavy usage.

    *knock on wood*
  16. macrumors 6502

    Jul 6, 2009
    Ditto, except week 39 if I'm reading the serial number correctly. Bought on launch day. Totally perfect.
  17. macrumors regular

    Jul 28, 2011
    i have the 5th iphone 5 64gb black gsm:

    1st scratched out of the box (production week 42)
    2nd scratched out of the box (production week 42)
    3rd pristine but with the green display glow (production week 43)
    4th scratched out of the box (production week 47)
    5th pristine on all levels (production week 50)
  18. macrumors 68000

    Mar 5, 2012
    Central California
    Does anyone else have an issue with battery life and a loose part rattling?
    Want to take it in
  19. macrumors 601

    Mar 25, 2009
    Lincoln, England
    You'll never find a perfect phone because you deliberately look for and find faults that aren't there.
  20. macrumors 68030


    Jun 23, 2010
  21. macrumors 68040


    Jul 7, 2010
    Bay Area
    What didn't you understand about what I said? People will find a flaw in anything. So it's very unlikely they'll find a perfect iPhone.
  22. thread starter macrumors 6502a

    Oct 2, 2012
    All the employees at the store confirmed the scratch so the fault was there.


    I expect a new iPhone to look like a new phone, which means without a scratch. There is nothing ridiculous about that.
  23. macrumors 601

    Mar 25, 2009
    Lincoln, England
    A scratch is an imperfection, not a fault.
  24. macrumors member

    Feb 26, 2011
    Yes and no

    I originally got a Verizon Black & slate iPhone 5 16GB and it had 3-4 dents on the side and was discolored on the antenna band. Went to the Apple store and went through two black & slate replacements that had even more scratches and/or dents mainly on the bezel. Finally I went to a different Apple store and switched for a white and grey. Still the white has two tiny minor scratches on the silver bezel, but I decided why return since I might get one with a camera, battery, or screen problem in return. Overall it seems the white ones tend to show scratches less and tend to have less problems out of box IMO.

    My dad and brother both got black and slate iPhones and both got them pristine.

    My coworker claimed he got a pristine slate and black iPhone but when I examined it I noticed a nice dent in the bezel.

    so with that said I would ask:
    What do you consider perfect? Yes it is possible to get a pristine one but there is a chance you will get a slightly nicked or very blemished phone.

    Is this a phone you plan to use without a case? My coworker proclaimed that eh didn't need a case up until I noticed a dent on his iPhone then he got one. The aluminum is just a softer material and will not shatter like the iPhone 4/4s glass back but will dent. My advice go with a case and screen protectors day one
  25. macrumors member

    Jun 15, 2010
    Picked up a black 32GB today. No issues what so ever.

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