Is my iPod dead?

Discussion in 'Macintosh Computers' started by jamdr, Dec 21, 2004.

  1. macrumors 6502a

    jamdr

    Joined:
    Jul 20, 2003
    Location:
    Bay Area
    #1
    I seem to have just run into some very bad luck. I'm selling my 4th gen 20GB iPod on eBay and the auction is due to end today. So I tried to turn on my iPod just now to reset it, but it won't turn on. I press all of the buttons and nothing happens. I thought the battery might be dead (even though it was about half full last night when the iPod was working fine), so I tried plugging it in, but nothing happens. Since last night, my iPod has just been sitting on my desk. Is my iPod dead?
     
  2. thread starter macrumors 6502a

    jamdr

    Joined:
    Jul 20, 2003
    Location:
    Bay Area
    #2
    I tried plugging it into my computer and still nothing. I think to perform a reset, you are suppose to hold down the play and menu buttons, which also has no effect. The thing won't even turn on! How is this possible? What am I suppose to tell the winner of the auction?
     
  3. macrumors 6502a

    FredAkbar

    Joined:
    Jan 18, 2003
    Location:
    Santa Barbara, CA
    #3
    Check out the Apple iPod troubleshooting page:
    http://www.apple.com/support/ipod/tutorial/t12b.html

    or the general iPod support page:
    http://www.apple.com/support/ipod/

    Specifically, the troubleshooting page says to press and hold Menu + Select for 6 to 10 seconds.

    I had a problem with my 3rd-gen iPod where I would turn it on and the Apple logo would appear, but nothing after that. I was able to plug it into my computer and do a reset (erasing everything on it). But your situation may be different, as it won't do anything at all for you. Obviously make sure the Hold switch is off, but I don't think that would matter anyway since it should still work if you plug it into your computer.

    Good luck :(
     
  4. macrumors 6502

    Joined:
    Oct 13, 2001
    Location:
    Seattle, WA
    #4
    DITTO here! Mine is the iPod Photo less than a month old and it died during only it's second slide show on TV. My first time home from abroad in 2 years so I'm all excited to share my pics with friends and family and it just dies during my first showing!! It has the same symptoms as yours (if doing nothing whatsoever can be called a symptom).
     
  5. macrumors 6502

    jtgotsjets

    Joined:
    May 20, 2004
    Location:
    Lawrence, KS
    #5
    If it's under warranty:

    Tell the buyer that you will only accept money orders, then send it back to Apple in the time it takes to get the M.O.
    (or just say there will be a slight shipping delay, and hope they didn't want it for Christmas).
     

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