Is this normal - could I get an exchange?

Discussion in 'iPhone' started by Macaroooon, Nov 15, 2012.

  1. macrumors 6502

    Sep 9, 2012
    My IP5 has two issues.

    1) iMessage isn't working - won't activate
    2) When I play music aloud, without headphones it seems to fluctuate slightly, kind of going a bit dull every now and then

    Not that happy considering it's a month old and I payed £700
  2. macrumors 68030


    Oct 3, 2012
    New Jersey
    iMessage not working doesn't have anything to do with the phone's hardware, they will restore it and send you on your way.
  3. macrumors Nehalem


    Feb 19, 2005
    The music issue could be the music file itself. Does it happen every time?
  4. thread starter macrumors 6502

    Sep 9, 2012
    Well that's good to know - it's been 'waiting for activation' for a month and I've tried two different sim networks :)


    It's only subtle but I've noticed it with several songs - at times I wondered if it was just me being OTT but I was listening today and though subtle it bothered me a lot.
  5. macrumors regular

    Jun 9, 2010
    Turn off iMessage. Leave it that way for a day or two. Turn it back on.

    That solved my activation issue.
  6. macrumors Nehalem


    Apr 16, 2008
    At the iPhone hacks section.
    I was just going to say the same.
    Maybe its a bad quality mp3 file or issue with the streaming services server.
  7. thread starter macrumors 6502

    Sep 9, 2012
    I've tried that, didn't work sadly :(
  8. macrumors member

    Aug 23, 2012
    For your iMessage issue, call your carrier and ask them if they have some sort of SMS spam blocker.

    With my 4S my carrier put a block on known spam texts, without my knowledge, and I wasn't able to activate iMessages because of it. As soon as they took it off, it worked flawlessly.

    The reason is, when you go to activate iMessage, it basically sends a text to Apple's servers to confirm that you are on a supported carrier.

    If that doesn't work, there are a few other things you can try.
  9. thread starter macrumors 6502

    Sep 9, 2012
    Will do - I'm with three and will do it tomorrow :)
  10. thread starter macrumors 6502

    Sep 9, 2012
    The song was CD quality song. So I feel a bit worried about it..
  11. macrumors 68000

    Aug 25, 2011
    Don't worry about. I have heard that too with music over the speaker instead of headphones. If you have speaker volume turned up high, or all the way, it's just a way it protects the speaker from blowing out.
  12. macrumors Nehalem


    Feb 19, 2005
    Right but the conversion to MP3 and all that could have resulted in some issues with the file, not the phone. Take it in and see what they say though.
  13. macrumors 601

    Feb 9, 2011
    I doubt it but there's only one way to find out for certain.

    But is it consistent? Does the problem occur at the very same points in the same songs every time?

    It's really not CD quality once you rip it. Encoding does alter the song unless you're using a lossless codec.

    Do you really listen to music on the built-in speakers all the time? It's your call whether or not the matter is worth pursing.
  14. macrumors 6502a


    Dec 21, 2010
  15. macrumors 65816


    Jan 2, 2011
    Pick your advice, but my iMessage wouldn't activate either. I made a Genius appointment who tried various things but resorted to restoring it. That solved it for me. You have some patience if you've been waiting a month. Wow.
  16. thread starter macrumors 6502

    Sep 9, 2012
    Thanks guys.

    The problem with the sound isn't really consistent - it seems to kind of dip in sound every now and again in pretty much every song.

    And yeah.. iMessage is a bum.. will try and following your advice

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