Is this normal shuffle behavior?

Discussion in 'iPod' started by mandoman, Oct 4, 2006.

  1. mandoman macrumors 6502

    mandoman

    Joined:
    Nov 8, 2005
    #1
    Just got a refurb 1st Gen 1GB shuffle. Works great, except for a few minor annoyances. Is this normal behavior?

    1) I tried charging from a generic USB battery pack, wall adapter, and car adapter, all with the same result. The ipod light goes green, than turns off. No orange light to indicate charging. I pressed the battery button on the back and it blinks green. What does this mean? Is the shuffle charging or not?

    2) When I insert my shuffle without itunes open, it deletes the contents. Only when itunes is open and I insert the shuffle does it preserve the contents. I have my shuffle set for 512mb data/512mb-music, and to not open itunes when inserted.
    Is it normal for the contents to be deleted if itunes is not open?

    Thanks!
    Mandoman
     
  2. Osarkon macrumors 68020

    Osarkon

    Joined:
    Aug 30, 2006
    Location:
    Wales
    #2
    How do you know it wipes it when you insert it without iTunes running. If you're going by the assumption of when you open it in disk mode it's empty, that doesn't mean it's been erased. Your music doesn't show up in disk mode. :)
     
  3. Warbrain macrumors 603

    Warbrain

    Joined:
    Jun 28, 2004
    Location:
    Chicago, IL
    #3
    Do you have Autofill on? If so, do you have the option selected where it'll delete everything on the iPod when it wants to re-fill it?
     
  4. mandoman thread starter macrumors 6502

    mandoman

    Joined:
    Nov 8, 2005
    #4
    I insert the shuffle, it mounts on my desktop. When I manually
    open itunes, the contents are empty. I check the ipod through
    headphones, and nothing plays - I get the flashing orange/green
    thing indicating is indeed empty.

    Only when I insert the shuffle with iTunes already open, does it preserve the contents of the shuffle. Again the question is, is this normal behavior?

    Thanks
     
  5. milo macrumors 604

    Joined:
    Sep 23, 2003
    #5
    No, that's really strange.

    I'd try resetting the firmware on the shuffle, beyond that I don't know. Maybe it's just broken. You might want to try the Apple support boards too.
     
  6. mandoman thread starter macrumors 6502

    mandoman

    Joined:
    Nov 8, 2005
    #6
    Yes, I use autofill and have it selected to delete everything on the shuffle. But the autofill feature works when you hit the autofill button. I don't believe it's an automated feature that automatically runs, you have to actually hit the autofill button.
     
  7. Warbrain macrumors 603

    Warbrain

    Joined:
    Jun 28, 2004
    Location:
    Chicago, IL
    #7
    Make sure that it's upgraded to the latest software, too. It could be that it's behind in it's updates...
     
  8. mandoman thread starter macrumors 6502

    mandoman

    Joined:
    Nov 8, 2005
    #8
    I loaded the latest firmware as soon as I got it, and am using the latest itunes 7.
     
  9. mandoman thread starter macrumors 6502

    mandoman

    Joined:
    Nov 8, 2005
    #9
    The ipod not charging is a real issue I think, at least one
    person reported this problem on the apple forums. Guess I'll
    take it into a Genius bar for replacement...
     
  10. iBrad macrumors newbie

    iBrad

    Joined:
    Sep 23, 2006
    Location:
    Niagara Falls Canada
    #10
    Exact thing happened to me before I upgraded to the nano. I took it to the Apple Store Genius Bar and the guy looked at it messed around with it, and couldn't get it to work... checked if my warranty was over (it was, by 5 months) So he gave me a brand new Shuffle for free. I was Happy Happy :)
     
  11. mandoman thread starter macrumors 6502

    mandoman

    Joined:
    Nov 8, 2005
    #11
    Apple Genius tried to recover the shuffle, and it hung up, totally killing it. They had no replacement in parts stock, so they gave me a brand new one from retail stock. I originally bought a refurb and ended up with a brand new one! How sweet is that!

    My shuffle no longer deletes itself when I plug it in, so that problem solved. Didn't check the battery charging thing, but I'm sure that's ok too.

    Thanks for the feedback guys. Problem resolved.

    Mandoman
     

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