Hello, I purchased final cut express 1.0 when it came out and never really used it much. When 2.0 was released, I decided to do the upgrade and get serious. Anyway, I bought the upgrade and a book and began to read. But, I felt I was still not grasping everything. I got busy at work and never got around to using it. I just bought a new iMac and decided this time I would really devote time to learning final cut express. I go to open up my 2.0 version and it will not work because of my imac's graphics card. (I apparently need the newest version.) I go to a workshop at my local Apple store today and the guy just explains everything fabulously. I feel comfortable purchasing the newest upgrade version. So, I go home and try to install it, and it asks for my previous serial number. I pop it in and it will not take it? I call Apple and explain the situation. They said that I have to use my original serial number for the 1.0 version that I had. However, I included my 1.0 discs with a Powermac I sold a long time ago. So, I called the Apple store and the gentlemen that gave the lesson to me this morning told me to come in and they could help me out. Well, I go in and I was given a few websites where I can try and find a working serial number for FCE 1.0. I would rather not do that, that is why I buy the software in the first place. I have my receipts for my 2.0 and of course the one I bought today. But, Apple said they cannot help me? I would of purchased the student edition this morning, if I would have known all of this. Now, I have paid for three versions of FCE and cannot use any of them? What should I do?