itms won't work at work

Discussion in 'Mac Apps and Mac App Store' started by railthinner, Jun 10, 2004.

  1. railthinner macrumors regular

    Jul 1, 2002
    I cannot browse or search the itunes music store when I'm at work. Nothing shows up. nada. I can go to the main page and click around there but if I'm looking for something specific that's pretty ineffective. What gives? I suspect it could have something to do with our firewall but I can just see the IT guy shrugging his shoulders.
  2. hotwire132002 macrumors 65816


    Jan 24, 2004
    Cadillac, MI
    It's gotta be something to do with the office's netword security. I'm with you--I bet on firewall.
  3. Flowbee macrumors 68030


    Dec 27, 2002
    Alameda, CA
    I can see the IT guy saying, "Why are you browsing the iTMS at work?"
  4. railthinner thread starter macrumors regular

    Jul 1, 2002
    Well I've got enough latitude here that my downloading music to listen to isn't an issue ---- until I call in extra staff to make it work. ha.
  5. mkrishnan Moderator emeritus


    Jan 9, 2004
    Grand Rapids, MI, USA
    iTunes uses a nonstandard port (3689) so that might be a big part of it. Most likely that port is closed on one of your firewalls, like hotwire said. :(

    If you're not locked out of any firewall software on your PC itself, you might be able to open this port. But most likely, unless your office is WAY small, the firewall is either on a router on-site or somewhere in remote network land. Which means you probably can't do anything yourself. :(

    Probably the reason you can see the main page is that its (I'm pretty sure) HTML content and so its being pulled in through the HTTP port and not the iTunes port.

    Oh, and its a *very very small* birthday gift, but are you aware of this website:

    It will let you do everything except buy iTunes music. Well, it won't let you see videos etc either, but it might tide the bug over till you get home. :)
  6. railthinner thread starter macrumors regular

    Jul 1, 2002

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