iTunes 11 freezes

Discussion in 'Mac Apps and Mac App Store' started by Bozley0621, Nov 29, 2012.

  1. macrumors 6502

    Joined:
    Mar 25, 2009
    #1
    I downloaded iTunes 11 to my late 2009 Macbook. Whenever I launch iTunes, it freezes with the never-ending beach ball. I've tried restarting, but to no avail. Any suggestions?
     
  2. macrumors 6502a

    joelovesapple

    Joined:
    Sep 25, 2006
    Location:
    UK
  3. macrumors 65816

    Joined:
    Sep 10, 2007
    Location:
    Southern California
    #3
    i am quite unsatisfied with this iteration of iTunes. It froze when trying to switch to a device.
     
  4. thread starter macrumors 6502

    Joined:
    Mar 25, 2009
    #4
    I attempted reinstalling the software, but this didn't fix the issue. Surely my computer isn't too old for this version of iTunes.
     
  5. macrumors 6502a

    Ayemerica

    Joined:
    Oct 18, 2011
    Location:
    Philadelphia
    #5
    it freezes then crashes every-time i try to update iTunes match and at the same time look through the store.

    16gb ram 2012 mac mini :rolleyes:
     
  6. joelovesapple, Nov 29, 2012
    Last edited: Nov 29, 2012

    macrumors 6502a

    joelovesapple

    Joined:
    Sep 25, 2006
    Location:
    UK
    #6
    Remember it's a straight release, not a point release (i.e. not 11.0.1, it is 11.00) so there are bound to be bugs. I experienced freezing when using the search bar :rolleyes: .
     
  7. macrumors 6502

    Joined:
    Jul 3, 2010
    Location:
    England
    #7
    Working fine on my 2011 27" iMac with 12GB RAM and on my 2010 13" MBP.

    in fact, its alot smoother than the last version.

    have you tried going into disk utility and then repair disk permissions on your main HDD?

    ive done that once or twice after encountering problems after software updates etc, and then after it works fine.

    Im no expert but it worked for me. maybe someone with a little more knowledge can help.
     
  8. thread starter macrumors 6502

    Joined:
    Mar 25, 2009
    #8
    Thanks. I'm giving it a whirl. It is giving an estimated time of 56 minutes, it was 45 when it first began and then 47. I haven't ever done this before. I installed iTunes 11 on my husband's MacBook Pro and it works just fine. I live it so far. I'm just anxious to use it with my own media and organization. Hubb's isn't as anal about his iTunes as I am.
     
  9. macrumors newbie

    Joined:
    Nov 29, 2012
    #9
    iTunes 11 freezes fixed

    I was having the same problem after installing iTunes 11. I deleted all my preference files for iTunes and it started up without any problems.

    Rick
     
  10. macrumors 6502

    Joined:
    Jul 3, 2010
    Location:
    England
    #10
    Hope it works

    let me no if it does :D
     
  11. thread starter macrumors 6502

    Joined:
    Mar 25, 2009
    #11
    How do I do this?

    Thank you for the tip. Unfortunately, this didn't resolve the problem.
     
  12. macrumors member

    Joined:
    Feb 27, 2012
    Location:
    Isle of Man
    #12
    Exact same problem here, 2009 MBP 17 on Mountain Lion :-(
     
  13. macrumors 6502

    Joined:
    Jul 3, 2010
    Location:
    England
    #13
    Do you guys have an i Device connected (iPhone,iPad,iPod) when you open up iTunes?

    looking at the Apple support forums it seems to be a problem with syncing? :confused:
     
  14. thread starter macrumors 6502

    Joined:
    Mar 25, 2009
    #14
    I turned off my iPad and iPhone upon your suggestion, but the beach ball persists.

    ----------

    Also since installing, my back ups are taking forever. The first took 2 and a half hours to back up 2.5 gb. The most recent back up is going on 45 minutes so far for 67 mb.

    You read that right, 67 megabytes.
     
  15. thread starter macrumors 6502

    Joined:
    Mar 25, 2009
    #15
    F'in A. :mad: Not only can I not use iTunes, I can't restore from Time Capsule. I get an error message that says iTunes cannot be modified or deleted b/c it is needed by OSX.
     
  16. macrumors newbie

    Colinus21

    Joined:
    Jul 6, 2010
    Location:
    Canada
    #16
    Reset iTunes Cache in Preferences

    Hey,

    My iPad wasn't syncing when I started up iTunes 11 so I did as noted above: went into Disk Utility, Verified/Repaired Permissions/Disk on my main HDD, then I went into iTunes preferences, checked the box disabling auto synchronization of devices when plugged into a computer, and I reset the iTunes cache. Now iTunes is working! Slowly, mind you but still working.
     
  17. thread starter macrumors 6502

    Joined:
    Mar 25, 2009
    #17
    I've tried verifying and repairing disk permissions without any luck. I'll try again if I can get into Preferences and change some settings. However, iTunes freezes upon opening and I can't get to Preferences, unless you can suggest another way to open preferences in iTunes.
     
  18. macrumors regular

    Joined:
    Oct 31, 2012
    #18
    I don't think I will be installing / updating to 11 any time soon - it's not mandatory is it? I can keep using 10 for now?
     
  19. thread starter macrumors 6502

    Joined:
    Mar 25, 2009
    #19
    I wouldn't until a few updates have passed.
     
  20. macrumors 68000

    paulsalter

    Joined:
    Aug 10, 2008
    Location:
    UK
    #20
    getting constant freezes and other issues here

    not very impressed so far
     
  21. macrumors 68040

    MonkeySee....

    Joined:
    Sep 24, 2010
    Location:
    UK
    #21
    Ok on my mid 2010 iMac i3 and I put everything through iTunes.
     
  22. macrumors 6502a

    Joined:
    Jun 24, 2010
    #22
    Well on my Windows 7 PC it all works (not connected iPhone/iPad to it yet) except for playing any kind of video where it freezes indefinitely.

    Initially I thought this was because I set my portable hard drive with non-iTunes films on (MP4) as the film directory but alas even trying to play the single iTunes video I've ever downloaded and not moved it still freezes until I go to task manager and force it to close... No ideas...
     
  23. macrumors member

    Joined:
    Feb 27, 2012
    Location:
    Isle of Man
    #23
    I've done a full system restore via Time Machine to prior to installing iTunes 11. I'll try again in future, but not doing without old iTunes in the mean time.
     
  24. macrumors member

    KRivers

    Joined:
    Jun 11, 2012
    Location:
    The Shire
    #24
    im on a month old imac 27 3.4quad, 16gb of ram, yadda yadda, it has nothing to do with mac spec.
    and another thing, where the hell has the artist album artwork grid gone... not impressed with this cheap **** so far.
    you carnt even change the sizing of the artwork. my god.
    what is it with apple lately, instead of giving you more options as releases progress, they stripe features from it...
     
  25. macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #25
    I have a Mid-2009 MBP and iTunes 11 is working perfectly.

    It's actually one of the fastest pieces of software I use now, and i have about a 50GB library. I'm very picky about having all of my artwork and everything very well organized and the new view is absolutely awesome. For me, it's perfect feature-wise and the redesigned layout and device manager are sleek.
     

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