Itunes and apple help broken!

Discussion in 'Mac Basics and Help' started by andy5000, Dec 9, 2006.

  1. andy5000 macrumors regular

    Joined:
    Sep 17, 2006
    #1
    All of a sudden my apple help systems arent working. they just show nothing.help!
     
  2. Fleetwood Mac macrumors 65816

    Fleetwood Mac

    Joined:
    Apr 27, 2006
    Location:
    Canada
    #2
    So for example, when you click on help (on the menu bar) and then Safari Help, nothing happens?

    If so, do the usual. Repair permissions, restart, and we'll see what else can be done after that. I'm sure there's some preference file that can be trashed.
     
  3. andy5000 thread starter macrumors regular

    Joined:
    Sep 17, 2006
    #3
    dummy here.how do i repair permissions. what basically happens is the help window opens but there is nothing in the window. in itunes or mail.
     
  4. TheAnswer macrumors 68030

    TheAnswer

    Joined:
    Jan 25, 2002
    Location:
    Orange County, CA
    #4
    To repair permissions, open the Disk Utility (in the Utilites folder inside the Applications folder). Select the startup disk then select repair disk permissions.

    That's usually the starting point for solving most problems.

    Good Luck.
     
  5. andy5000 thread starter macrumors regular

    Joined:
    Sep 17, 2006
    #5
    repairing these permissions wont disturb any of my data will it?
     
  6. TheAnswer macrumors 68030

    TheAnswer

    Joined:
    Jan 25, 2002
    Location:
    Orange County, CA
    #6
    Repairing permissions is fairly benign, but since other stuff is going on...maybe take this opportunity to backup your data just incase the problem decides to escalate.
     
  7. andy5000 thread starter macrumors regular

    Joined:
    Sep 17, 2006
    #7
    well repaired the permissions and it has resolved the problem partly
    finders help has fixed itself.
    still missing help from itunes and safari
     
  8. Fleetwood Mac macrumors 65816

    Fleetwood Mac

    Joined:
    Apr 27, 2006
    Location:
    Canada
    #8
    You have restarted the system, right?

    I saw a couple posts about resetting the help system a while back, but I can't find them.
     
  9. andy5000 thread starter macrumors regular

    Joined:
    Sep 17, 2006
    #9
    yes i have restarted the system.i mean its not urgent because mac rumours gives me all my help but its annoying.i like everything to work properly
     

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