ok...everyone keeps saying that ripping songs from a copy controlled cd is not a problem with mac/itunes, yet i cannot do it. the songs pop up in mu itunes window but i can only play 8 seconds of them. if i try to import them the machine just stops and if i try to copy them onto my hard drive (either drag/drop or copy/paste) a message comes up saying some of the file is missing. i have also tried the shift trick, but alas to no avail any ideas out there???