Itunes could not backup the ipad because an error occurred

Discussion in 'iPad Tips, Help and Troubleshooting' started by Broric, May 28, 2011.

  1. macrumors member

    Joined:
    Oct 1, 2009
    #1
    I just ran the latest updates on my iMac (not done it for a while as I've been away) and now my ipad fails to sync with the error message that:

    "Itunes could not backup the ipad because an error occurred"

    Anyone experience this? I don't really want to restore my ipad and lose any settings, etc.

    The imac also beachballs when trying to sync which it doesn't normally do.

    I've tried rebooting the imac, restarting the ipad, etc and it's not helped...
     
  2. macrumors G4

    Night Spring

    Joined:
    Jul 17, 2008
    #2
    Try deleting the existing backup(s).

    In iTunes preferences, click on "Devices," click on the backup(s) so they are highlighted, then click the "delete" button.
     
  3. spiketrain, Jul 12, 2011
    Last edited: Jul 12, 2011

    macrumors newbie

    Joined:
    Dec 3, 2008
    Location:
    Edinburgh, Scotland
    #3
    Thanks!

    Not sure about Broric, but this totally worked for me..... thanks very much.

    Rgds

    S
     

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