iTunes Downloads

Discussion in 'Mac Basics and Help' started by 06Honda, Jan 17, 2013.

  1. macrumors regular

    Joined:
    May 25, 2011
    #1
    Every time i log into ITUNES there are 2 movie extra downloads that keep trying to download and then I get an error box. I click on the box and no reason is listed for the error. I no longer have the movies they are related to and do not want these 2 downloads. Since the downloads never work how can i delete them so they don't show up again. See image for download files. Thanks.
     

    Attached Files:

  2. macrumors member

    Joined:
    Apr 16, 2012
    Location:
    Chicago
    #2
    Did you try to go through the itunes store to where you would actually "purchase" the movies and try to re-download them? you could download them, then cancel and delete them when they re-download. if not why dont you try emailing the itunes support team. They always get back to me in a few hours. Probably tomorrow now that business hours are over.
     
  3. thread starter macrumors regular

    Joined:
    May 25, 2011
    #3
    I will try re-downloading the movies again and then delete. Just thought maybe there was a simple delete button and that's it. Thanks.
     
  4. thread starter macrumors regular

    Joined:
    May 25, 2011
    #4
    Update

    Ending up contact support. Issue was fixed in less than 24 hours and they contacted me via email.:apple:
     
  5. macrumors 68040

    Joined:
    Aug 10, 2008
    Location:
    Around
    #5
    I been talking with them about iTunes Extra's. There is a problem with them and they are working on it. I couldn't get Ted or Wizard of Oz extras to download and kept getting errors also. You're not the only one having issues.
     

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