Alright i'll tell you the facts. I was trying to get install.app Because I wanted the cool cam application, since it has zoom. Anyway, i downloaded a firmware which ruined my iphone. The restore isn't working i got itunes 7.7.. did I mention my computer crashed and this is the first time i've plugged it in.. ever since the crash. Yeah.. i've been restoring it keeps giving me an error. I don't know what to do. oh this one's the 16 gb one. its my only phone. The iphone "iphone" cannot bt used with itunes because the information required for activation could not be obtained from the iphone. Check that the SIM card is inserted in your iPhone and that it is not PIN-locked.