iTunes Installed On Work PC But Not Working As It Should.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Grayburn, Jan 25, 2011.

  1. macrumors 65816

    Grayburn

    Joined:
    Jul 12, 2010
    Location:
    London/Essex, UK
    #1
    I recently got a friend in IT to install iTunes 10.0.1.22 on my work PC as it is blocked and can't be installed by us mere mortals.
    Now, it finds my iPhone 4 but i cant edit anything on it such as the info of a track/s or the album art.Nor can i add any music to it.

    I have authorized the phone to work with the PC but am now stumped and not sure what i can do next :confused:

    Any help will be appreciated.
     
  2. thread starter macrumors 65816

    Grayburn

    Joined:
    Jul 12, 2010
    Location:
    London/Essex, UK
    #2
    It also doesn't back up or sync :confused:
     
  3. macrumors 65816

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #3
    I'm pretty sure that is has to do with that PC being locked. There are multiple applications installed with iTunes, and most of them get loaded at startup. I bet that it has something to do with permissions, but that is just a guess.
     
  4. macrumors 68040

    eastercat

    Joined:
    Mar 3, 2008
    Location:
    PDX
    #4
    What's wrong with your personal computer? As JamesMB wrote, it's probably a permissions issue. I don't know why you want to load your personal info, music, photos, etc onto your work computer, but this is a bad idea. This is the sort of thing people can get fired over.
    If you don't own a computer, get a cheap netbook and bring it to work to sync with instead.
     
  5. thread starter macrumors 65816

    Grayburn

    Joined:
    Jul 12, 2010
    Location:
    London/Essex, UK
    #5
    Nothings wrong with my PC at home i just want to be able to add and manage my music on my work PC.
     
  6. macrumors 65816

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #6
    FWIW...Even if you do get it to work, just remember that if the machine is networked, other people will have access to your data.
     
  7. macrumors regular

    fortunecookie

    Joined:
    Dec 3, 2010
    #7
    Maybe your work pc has a group policy that disables certain services needed by itunes. Best to consult your IT guy/girl.
     
  8. thread starter macrumors 65816

    Grayburn

    Joined:
    Jul 12, 2010
    Location:
    London/Essex, UK
    #8
    Very good points.
     
  9. macrumors 65816

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #9
    I forgot to mention, and you might already know this, but there is software that will "open" an iTunes backup, and as soon as you sync your phone to that machine, a lot more is available than just a few photos and some tunes.
     
  10. thread starter macrumors 65816

    Grayburn

    Joined:
    Jul 12, 2010
    Location:
    London/Essex, UK
    #10
    Nice to know but not needed at the moment.

    Could you post or PM the details?
     
  11. macrumors 65816

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #11
    Whether you need it is not the point that I was trying to make. The point is that other people would have complete access to any data that you currently have on your phone, that was synced to a networked computer.
    http://www.icopybot.com/itunes-backup-manager.htm
     
  12. thread starter macrumors 65816

    Grayburn

    Joined:
    Jul 12, 2010
    Location:
    London/Essex, UK
    #12
    Okay point taken, nothing has been backed up so i'm alright there.

    And thanks the link, i'll check that out soon...cheers.
     

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