iTunes installer corrupt?

Discussion in 'Mac Apps and Mac App Store' started by jm1786, Jun 15, 2006.

  1. jm1786 macrumors newbie

    Joined:
    Oct 20, 2005
    #1
    So as of a couple of days ago, I haven't been able to connect my iPod to my Powerbook. I have a 30 gig video ipod and the last model Powerbook that they released last fall. the ipod wont show up on my desktop nor will it show up in itunes. So I am going through the "5 R's" as listed on the ipod help website. Well, I am reinstalling iTunes, but I can't get it to reinstall because the install file seems to have some sort of problem. I took a screenshot...anybody know what is up?

    [​IMG]
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #2
    Have you dragged all traces of iTunes to the Trash and does the Easy Install look more promising? Spotlight might come in handy when it comes to uninstalling iTunes. :)
     
  3. jm1786 thread starter macrumors newbie

    Joined:
    Oct 20, 2005
    #3
    The Easy Install does not work either...it comes up with an error that says

    All I did was drag the iTunes icon from the Applications folder into the trash and empty the trash. I searched for more files on spotlight but there are 1,000's. And I need to keep some of the prefs and other stuff. It might take a LONG time to sift through that, and if that didn't work...thatd suck.
     
  4. jm1786 thread starter macrumors newbie

    Joined:
    Oct 20, 2005
    #4
    well, i found a help file on the Apple support site , and found the 2 files I had to delete. So now that I have itunes back. My iPod still won't connect. I can't restore the ipod because it won't connect! I think I am going to have to go in. Is there a way to restore the ipod by itself? Without connecting it to the computer?
     
  5. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #5
    You can reset the iPod, but I'm not sure how much it'll help. When plugged into your Mac, iTunes and Finder don't recognise the iPod, but does Disk Utility (in the Utilities folder) recognise it? :)
     
  6. jm1786 thread starter macrumors newbie

    Joined:
    Oct 20, 2005
    #6
    I have reset it a couple times and it still doesn't work. It doesn't show up in either the Finder, iTunes, nor in the Disk Utility. The only thing that I can think of that would have caused this problem would possibly something to do with it being docked in my iHome alarm clock, which can control the ipod from remote buttons on the alarm clock. Maybe the interface software screwed it up.
     

Share This Page