itunes is crashing madly

Discussion in 'Mac Basics and Help' started by macintoshxiii, Oct 31, 2006.

  1. macintoshxiii macrumors regular

    macintoshxiii

    Joined:
    May 15, 2006
    #1
    It seems that many people had problems with itunes 7 onwards... seriously something is wrong.... can apple provide some help? to fix the problem? This is crazy as and when playing itunes and it crashes anytime!!! How can it be assured that it will be in good shape??? I cannot get back to itunes 6 now too as they said my files in the library were unable to read by itunes 6! Gosh then where should I go to? 7 is a problem and 6 is unable to use!!!
     
  2. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #2
    I can see you're upset about it. If you want to continue to use iTunes 7 can you give us some information about you're computer.

    1) Operating System (eg OS X 10.3,10.4,Windows 2000,XP)

    2) Amount of RAM (OS X: Apple Menu==>About this Mac) or (Windows: Start==>Control Panel==>Classic View (in the side panel)==>System)

    3) Processor type and speed (G3, G4, G5, AMD, Intel)]

    Also make sure you have tried iTunes 7.0.1 which is now out.

    If you use OS X I'm sure we can provide help on how to revert to iTunes 6.x.x ;)

     
  3. ghall macrumors 68040

    ghall

    Joined:
    Jun 27, 2006
    Location:
    Rhode Island
    #3
    I had the same problem. It may be an issue with the audio on your computer. Open up GarageBand, and play a few notes with "musical typing". Should work after that. If not, go with one of the above suggestions.
     
  4. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #4
    For Mac OS X
    Quit iTunes 7.x
    Go to the Music Folder (Home Dir/Music)
    Go inside the iTunes folder and rename the iTunes Library file, iTunes Library.7.old
    Go inside the Previous iTunes libraries folder and rename the most recent iTunes Library backup, iTunes Library and place it in, <Home Dir>/Music/iTunes)

    Delete the iTunes 7 application from the applications folder.

    Download iTunes 6.0.5 for Mac from Apple

    Use Pacifist to install iTunes, otherwise it won't install.

    Hopefully then you should be sorted.

    EDIT:
    Try ghall's suggestion first it might work and that is easier.
     
  5. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #5
    You could also try iTunes 7.0.2 which is out now.
     

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