iTunes Keeps Crashing on Right-Click...

Discussion in 'Mac Apps and Mac App Store' started by Diomedes, Jan 18, 2005.

  1. Diomedes macrumors 6502

    Joined:
    Oct 5, 2004
    Location:
    San Francisco
    #1
    For some reason, iTunes 4.7.1 started crashing everytime I would right-click (or Control-click) on a track.

    Before I take my PowerBook into the Apple Store, does anyone have any ideas what could be causing this? And is there a place to find iTunes crash logs?
     
  2. 3Memos macrumors 6502

    Joined:
    Jan 12, 2005
    #2
    Delete iTunes preferences and repair permissions. If that doesn't work, try re-installing iTunes or re-building the iTunes library by moving your songs out of ~/Music/iTunes/iTunes Music/ and re-import them. If that don't work, I guess you could try deleting the XML file. good luck.
     
  3. Diomedes thread starter macrumors 6502

    Joined:
    Oct 5, 2004
    Location:
    San Francisco
    #3
    What exactly will I lose by deleting the preferences file? Is it just the options in iTunes:preferences, or will it lose track of my iPods? Or will the auto-sync preferences of the iPods be deleted?

    I had completely forgotten about trying a repair permissions.
     
  4. MP2 macrumors member

    Joined:
    Jan 15, 2005
    #4
    First I'd start by repairing permissions, then if that doesn't work then I'd trash the iTunes preference file located in ~/Library/Preferences. I can't remember the exact name of the prefrence file (as I'm not at my mac.... **** you Windows!!), but if you search in that folder for "iTunes" a file will come up with a .plist extension that you need to delete. Keep in mind that deleting this .plist will get rid of all the preferences, so you'd do good to remember them.

    You could alwasy try downloading iTunes from Apple.com and reinstalling it.

    I wouldn't trash the iTunes Music Library.xml file because that keeps all you ratings, playcounts, etc. Rather just move the .xml file to the desktop (to keep as a backup) and relaunch iTunes and let it create a second .xml file.
     

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