iTunes keeps freezing when trying to access from ATV3

Discussion in 'Apple TV and Home Theater' started by shorn, Jun 15, 2013.

  1. macrumors regular

    OK, This is starting to really grate now.

    I have an ATV3, connected via ethernet to an Airport Extreme. I have a 2011 Mac Mini connected via ethernet to the AEBS as well.

    I have all my media stored on the mini for playback through the Apple TV. The mini is always on.

    Everything is running the latest version.

    I would say that about 50% of the time that I try to access the iTunes library on the ATV, it just keeps showing the spinner, and then says that it cannot connect after 5 minutes or so.

    When I check the Mini, iTunes has frozen, and it has to be closed via force quit.

    Then it will not reopen as it says the library file is locked. The only way I can get it up and running again is to restart the mini.

    It's becoming a major pain in the a$$.

    Any ideas!
  2. macrumors 68030


    Try running the AppleTV via Wi-Fi and see if that makes a difference. There are some odd things with ATV and Ethernet.
  3. macrumors regular

    Will do. I'll report back. Will be slightly annoying if that works, as I would ideally like to take advantage of the higher gigabit ethernet speed for streaming of HD material.
  4. macrumors regular

    Just tried over wifi. Set ATV to wifi (unplugged the ethernet) and then went and restarted iTunes on the Mini.

    Restarted ATV. My Mini iTunes library shows on the ATV. I click into it, and choose movies, and try to start the first movie. Just getting continual spinner. Check the mini, and iTunes has frozen again. Argh!

    Driving me insane!
  5. macrumors 68030


    Negative results are still results :) so you've ruled out ethernet as part of the issue.

    Since you've already stated everything is up to date, I'd try this:

    Quit iTunes
    Create a new user account on the Mac
    Open iTunes as that user
    Add a movie to it (either drag in or redownload or whatever)
    Enable home sharing

    See how that performs. If no issues, then something with your user account or main iTunes library is the culprit. If same issue, then it's OS or hardware or network or Apple TV related.

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